#10 Best Home Cleaning Services In Herston – Home Cleaning Services Near Me

If you’re looking for Home Cleaning Services in Herston then you’re at the right place, because we’ve listed some of the best Home Cleaning Services in Herston. Checkout the list below, and do leave us a comment your thoughts on the service/business listed here.

Best Home Cleaning Services in Herston

Cleaning Mate

Cleaning Mate Honest Reviews

Capet Mate was on time, great service, great price, great result!
Carpet Steam cleaning Cheapest Carpet cleaning In Brisbane 2 Bedroom $49 3 Bedroom $59, 4 Bedroom $79
Rating: 5
– Kylie M.

Here is my email correspondence over a complaint about the operator taking the machine across the wet carpet and leaving dirty track marks. The unprofessional response tells the story:
Hi,

I had the carpets cleaned last week as I was vacating my rental property. The job was good except for a mistake made by your operator. It appears he wheeled the machine from the tiled kitchen area across the wet carpet in the dining room once he had finished. As you can see from the attached photos, the wheels left dirty track marks on the carpet.

I need this rectified as soon as possible as I have vacated this rental property and the agent needs this fixed prior to new tenants moving in.

RESPONSE
Hi John,

We do not place our machines on the carpet. This mark appears to be caused by a piece of furniture being dragged over the carpet while the carpet was still damp.

It is not a fault of ours as we never allow the machines to be on the carpets and we especially wouldn't drag them across and damage the job that we have just completed.

MY REPLY
Thank you for your response. What you are suggesting is that I have gone back to the completely empty house, arranging for a piece of furniture to be delivered and then dragged it back out over the damp carpet. Yes you have caught me out. This is a scam I run every 10 to 15 years when I move out of a house.

Come on now. I actually saw where the machine was positioned prior to the last part of the job being completed. And then I saw him wheel it out of my garage when I was next to my car at the front of the house. I had to open the house to let him in to do the job and then close it when he finished. The house was empty of any furnishings.

Why don't you come to the house with the operator and get him to show you how he got the machine into the garage from the dining room.

Your response to my request to have the job rectified is not satisfactory. I will take this further.

I shall of course be passing on my review of your unprofessional service to everyone that will listen.
Rating: 1
– John P.

HORRIBLE!!! Do not book anything with this company. I booked my pest control for my end of lease clean with this company and called a week and a half later to get a tax invoice – which my realestate needed to complete the inspection and return my bond.

When I called the man on the phone said he would have it sent to me in around 3 days. I very politely insisted that it be sent sooner so he aggreed to send it the same day – but he didn't.

I called again 3 days later to enquire why it had not been sent and he was very rude and told me he had no record of my booking let alone the job being carried out. I was very upset and gave him the payment receipt thay they had issued after I had paid by credit card – proving that I had paid for a service. I was concerned that the job had not been carried out (we were not living in the house at the time so could not check) so I told him that I may need to call my credit card company and cancel my payment… to this he became completely abusive and was screaming at me over the phone.

He refused to tell me his name however he was a middle-eastern man and sounded to be around 30 or 40 years old. He was screaming "you mean nothing to me! you are one person not a company who cares what you think!" He was swearing and said that he doesn't have to listen to "some woman" and how dare I threaten him. I asked for the manager and he said he was the manager and continued abusing me.

I disconnected the call and I plan to cancel the payment with my credit card company.

My advise to you is DO NOT engage with this company in any way.
Rating: 1
– Grace S.

Booked in a bond and carpet clean, went with my landlord to carry out bond inspection and was completely embarrassed to find the only thing done was the floors. I contacted the company to confirm the bond clean had actually taken place, they advised me yes. The fundamental basics were not even completed, things like wiping out bathroom draws and cupboards and window ledges. They not able to offer a refund or any type of compensation as it has now withheld my own bond and delayed the move in and out of tenants. The only thing they could offer was to go back and complete a job that should have been done to a standard in the first place.
Rating: 1
– Pixie R.

To be honest i wouldn't even rate this company a 1 star. Absolutely disgusted at how they left the carpets. The guy arrived very late, spent most of his time speaking on the phone before he started and answering phone calls throughout the whole time. He didn't used any solution on the stains??? used cold water??? and on top of that wanted payment before the job was even started!! I mean i never in my life paid for anything before they start?? this is just a tactic to cover there behinds so that in the end no matter if they do a good job or not than they get there money regardless. I also rang to complain about it as they say on there website "we guarantee 100% complete customer satisfaction??, no they don't. I have tried for over a week to get them to come out to redo them but its always more excuses and now they have the hide to tell me that the carpets regardless wouldn't of come up any different due to the state the carpets were in and that i asked for them to go ahead with it anyways?? how convenient to say that now?? I mean who would pay for something if you been told that the carpets won't be any different when they do the clean? I have tried to contact them over a week and they refuse to talk to you on the phone and not only that but you have to put with the manager speaking so rudely and aggressive. I don't know how this company stays in business? This service they say they provide with a backup of up to 5 days on there job is just a lie!! they have no intention of coming out and re do it. i mean in the end they rip you off take your money and than your left in this situation. I am posting this so that they can't scam anyone else!! if you looking to clean your carpet please don't use this company trust me you will end up having to ring someone else and spending way more money!!
Rating: 1
– Manuela M.

This company has the worst customer service I have ever had to deal with. They booked the job on a Wednesday, so I took a day off work to be there to let them in. Then they got there, they 'cleaned' the carpet and asked for payment. When I asked whether they had done the pest control, the man said, "No he will be here in the next hour". 1.5 hours waiting later, I called to ask where they were and was told that they could no longer come that day and would come the following morning. They came late the next morning. Then when the real estate went to complete their exit report, they had to ask whether I had the carpets cleaned at all as they didn't look like they had. Then when I called to make a complaint, the 'manager' was extremely rude, aggressive and uncooperative! Then when I needed to hire another company, they refused to refund or compensate for their mistakes. $200 down the drain!! NOT HAPPY! Pay the extra and go else where!
Rating: 1
– Amy K.

Optima Cleaners

Specialties: We do Bond Cleaning, Oven Cleaning, Carpet Cleaning, Upholstery Cleaning, One-Off Spring Cleaning, Mattress Cleaning, Window Cleaning, Builders Cleaning, Pest Control. Established in 2019. Optima Cleaners is a small local cleaning business providing house cleaning services in Brisbane. The company was founded by two good friends with a passion, strong work ethic and 7 years of experience in the cleaning industry.

We serve both residential and commercial customers, and we can proudly say that Optima Cleaners is a one-stop-shop for all your cleaning needs.

Our main goal is to provide quality cleaning services in Brisbane at affordable rates and build a long term relationship with our clients.

Our mission is serving our clients. Everyone who works with is our client. So our mission is our client's mission.

Optima Cleaners Honest Reviews

I strongly suggest to everyone not using this company, particularly for the branch with contact number: 1300842015 and 0434647749. I arranged a once-off cleaning service on 18/02/2022 and was told two cleaners will come to do the cleaning at 2:00 pm on 20/02/2022. But, only one cleaner came at 3:30 pm. I had to wait for the cleaner for one and half hours. The worst part was that she only did around 30% of the quoted job in three hours, left over the oven, the bedrooms and downstairs living area uncleaned as she had to go. When I came to check, I really could not feel any difference. Thus, I had to clean everything by myself in a hour, which made huge difference. Of course, I only paid the cleaner half of the quoted price and she was happy with that. The problem is that the office used every excuse not sending me the receipt afterward even though they promised receipt to be sent next day. What I can say is that the management team of this company is not reliable. You should never trust what they said, quoted and promised. The cleaner is not professional at all.
Rating: 1
– Mingxing Z.

I would strongly advise anyone not to use this cleaning company! Optima Cleaners has provided one of the worst services I have ever encountered. They quote one price and then renegotiate the service price on the day of the bond clean. They misrepresent themselves as a professional cleaning company on their website but on cleaning day you will realise that they use unprofessional subcontractors. They promise to respond to issues within 48 hours but does not respond to ANY phone calls or emails. They did not clean the garage or the veranda as agreed, which I had to do myself afterwards. They did not dust nor clean the vertical blinds but merely folded them all up to hide the fact that they were not attended to. They do not honour their "Bond Guarantee" and wanted to charge me additionally for returning to clean the blinds! I had to organise a new cleaner to clean the blinds. And the list goes on … You will be out of pocket and left frustrated if you use them.
Rating: 1
– Sarel G.

The Cleaning Studio

Specialties: The Cleaning Studio is a professional home cleaning services platform that connects its customers to cleaning service providers. Conveniently located in Brisbane QLD, we currently service all inner city suburbs. We also service most of Brisbane North, South, East & West. We provide peace of mind for busy families by offering trusted and personalised care. We know that each client is different and therefore customise our services to fit our clients needs. Established in 2014. The Cleaning Studio was launched in 2014 to meet the growing demand for reliable help at home.

Maid Easy

Specialties: With an emphasis on reliability, quality and customer service Maid Easy Online goes above and beyond to ensure your home is left spotless from head to toe.

We have a 100% Satisfaction Guarantee Policy which means if you're not happy with your cleaning, we'll come back and do it again for free!

We offer fixed-rate cleaning options as well as more customized hourly cleans.

Extras include Deep cleans, oven cleaning, ironing, interior windows, inside fridge cleans and more! Established in 2017. Maid Easy Online started in 2017 when Roland du Toit noticed that the cleaning industry had begun to become more and more competitive but unfortunately at the very real cost of quality, reliability and poor communication.

While still being affordable for the modern everyday household, Maid Easy Online prides itself on Quality, Reliability and age old Customer Service – traits which are all but forgotten in a race of who can do it for less.

Built from the ground up with time conscious users in mind, we make things easy by providing a convenient online platform where new and existing customers can get instant fixed-price quotes, create new or reschedule existing bookings and even make it simple cancel any time! Optional extras like oven cleaning, fridge cleaning and interior windows are just a button click away.

Maid Easy Online differentiates itself from the competition around Brisbane and Ipswich by being easier, quicker, more reliable, and by doing the job properly the first time!

Sunstate Cleaning Services

Specialties: Don't wait for your carpet to dry â Call us anytime to avoid damage, stains & unwanted smells. Established in 1992. Sunstate is a small family owned business that covers from Tweed Heads to North Brisbane and as far out as Ipswich. We have been operating since 1992 with 3 vans currently on the road which are operated by qualified technicians each with more than 5 years in the industry. We pride ourselves on providing a fair quality service at a fair price and all work is gaurenteed. We provide our services residential, commercial, retail and automotive customers. Our services include Carpet Cleaning, Repair and stain removal, Water & Mould Remeditaion services to all Structure & Furnishings, Leather, Upholstery and Mattress Cleaning, We can also clean your cars fabric and leather fittings.

SnapClean

Specialties: We offer a convenient premium and risk-free home cleaning service. Customers can easily book online via our website in less than a minute. We charge by job not by the hour so you only pay us if you love our work. Established in 2016. SnapClean was formed in 2016. The company is redefining the way customers book home cleaning services, through streamlining the booking process and concentrating immensely on providing excellent quality and customer service.

Customers can easily book online via our website in less than a minute. We charge by job not by the hour so you only pay us if you love our work.

Nest Home Services

Specialties: Regular Weekly, Fortnightly, Monthly House Cleaning/ Keeping
Bond/ Rental and Exit Cleaning
Pre Sale and Settlement Cleaning
Spring Cleans
After Builders & Renovation Cleaning
Once Off and Pre Inspection Cleans
Carpet Cleaning
Upholstery Cleaning
Mattress Cleaning
Leather Cleaning
Window Washing
Gift Certificates for any occasion Established in 1998. Originally called "Bliss Home Services", we were established in 1998 with Sally and Will.
Over the years the business grew and services expanded, we came together with Will's family of cleaners eg. mother, step father, father and sister and in 2009 after loosing our business name " Nest Home Services" was born.
We saw this as a fresh start to establish ourselves and our brand and quality of service to our customers.
We are all still working hands on today.

Shiny Cleaning Service

Specialties: Shiny Property Services is offer Office Cleaning, House Cleaning,Carpet Cleaning, Emergency Cleaning, Industrial Cleaning services in Brisbane, Australia Established in 2018. Shiny Cleaning Service Started in January, 2018.

Bleachy Clean

Specialties: Bleachy Clean are a well established bond cleaning and carpet cleaning company. specializing in bond cleaning with real estates and commercial cleaning. Established in 2013. We have 10 years experience within the industry.

Get You Organised

Specialties: Our business specialises in offering hassle free help to busy families across Brisbane. We have been operating since 2011 and have a reputation as a professional, hassle-free and efficient service. Established in 2011. We started operations in February 2011. Since then we have expanded to the Brisbane region in 2018.