#10 Best Home Cleaning Services In West Columbia – Home Cleaning Services Near Me

If you’re looking for Home Cleaning Services in West Columbia then you’re at the right place, because we’ve listed some of the best Home Cleaning Services in West Columbia. Checkout the list below, and do leave us a comment your thoughts on the service/business listed here.

Best Home Cleaning Services in West Columbia

Janice Unique Cleaning Service

Home Cleaning Services Janice Unique Cleaning Service

Specialties: Cleaning Home Service and Commercial Business move in or out We got you covered either way deep Cleaning we got you at Janice Unique Cleaning Service Established in 2017. I started this Business over year ago I started with one client .now my business growing i give all praise to God for my Business the ideal came from God i just put it in to action Colossians 2 :23 What you do .work at it with all your heart .as working for the Lord and not man .praise God for him and his wonderful works in the earth And for my business to prosper with New Client’s each and every day

Star Rating 4.5
Address
Columbia, US, SC, 29210
Contact No. (803) 348-1406
Working Hours
  • Mon: 6:00 AM – 5:00 PM
  • Tue: 6:00 AM – 5:00 PM
  • Wed: 6:00 AM – 5:00 PM
  • Thu: 6:00 AM – 5:00 PM
  • Fri: 6:00 AM – 5:00 PM
  • Sat: 6:00 AM – 3:00 PM
  • Sun: Closed

Janice Unique Cleaning Service Honest Reviews

We reached out to Ms. Janice for a quote on Yelp and quickly received a response back. She was communicative throughout and addressed our needs for a move-out clean. Ms. Janice arrived on time and ready. We're happy to have used her services and would recommend without hesitation.
Rating: 5
– Sim L.

Janice is AMAZING! Great value, great service, great company! I highly recommend her to anyone needing a house and/or carpet clean! We are a military family and needed a move out clean ON A SATURDAY with carpet cleaning, she did all that in 3hrs! The house smells so FRESH AND CLEAN! We will be getting all our security deposit back! I can't say enough that her work is fantastic! Super great price for what she does! Don't miss out and hire her for your next home cleaning! Thank you Janice!
Rating: 5
– Mandi S.

I had a move out cleaning service done at my house by her yesterday. She came on a short notice and did a good job cleaning the whole house. Thank you so much for your great service and quick responses!! I highly recommend her service!
Rating: 5
– Jamie K.

I am so disappointed that I paid money and then tipped a very large tip for a move out clean that didn't take place. I just received photos of my home and the lack of cleaning that took place. Rooms were left unvacuumed. Now I get to pay for another cleaning so the closing will take place. I hate writing bad reviews so this is painful on many levels.
Rating: 1
– Lucy B.

The cleaning service was great and she worked with me with changes of times because of movers changing the schedule. I highly recommend this service and would use her again in a heartbeat!
Rating: 5
– Burton S.

The best thing I have done for myself in a long time is have Janice whip my house into shape! She is prompt, thorough with a wonderful personality! I am looking forward to her next visit!
Rating: 5
– Aimee G.

Janice did a deep clean in my mother's apartment that hadn't been kept up for quite some time due to an extended illness. Such an improvement! The floors were sparkling and she went above and beyond tackling the dust and cat hair! I so appreciated Janice's quick responses and squeezing us in her schedule since we needed a clean ASAP! Would definitely recommend.
Rating: 5
– Naomi K.

Very easy to do business with and I highly recommend! Incredibly prompt and punctual. Did a great job on our move out cleaning. Thanks again!!
Rating: 5
– E L.

Janice is very responsive and does a great job! We needed a quick response for an issue at a property we own . She was amazing and helped us quickly. She is lovely to work with.
Rating: 5
– Tristan H.

This review is long overdue and baybay let me tell YOU! I hired Miss Janice in October 2019 to clean a house I had just moved into with four children. The former owners did not clean the house, they did a sweep and sway. They hadn't even cleaned out all their kitchen drawers of actual items. The ovens had not been cleaned and the house just needed a total deep clean. So I looked up and read every service on Yelp. I messaged a few, including Miss Janice. My first interaction with her was professional. She asked me the size of the home and what exactly I needed done. I explained EVERYTHING to her and she gave me a quote in the Yelp messages. I was very impressed by her attention to all detail. She even let me know that 'baby that is a big house. I will do my best for you and we will come to an agreement about the rate for your next clean after the first one.' Can't be more fair than that!

So she arrives as promised promptly at 8am! She is ringing the doorbell and letting me know that she has all she needs in her supplies and no she does not need anything to drink. She has a job to do! We do a walk thorough walk through and she questions me again about what I would like done. She also makes suggestions about how to keep everything smelling good and nice and neat. My girl for sure. I leave her to what she needs to do and go to my office to work.

Four hours later Miss Janice comes to my office to let me know she is done and we need to walk through. As we do she explains what she did and insures that it is too my satisfaction. Yes ma'am all the way!! Miss Janice not only cleaned my house, she made it smell and feel like a home. She wiped down everything and had my kitchen up to par with chef status.

Miss Janice is my permanent service. She comes one per week and she does a fantastic job by deep cleaning every time she comes. She also got the house tip top ready for showing and move out and I cannot be more excited that I can now recommend her to my Yelp community and to the world of women and men that require a meticulous home. Miss Janice IS YOUR SERVICE FOR LIFE! Some of the pictures are of my home and Yes Ma'am BayBay it is bomb and still smelling lovely.
Rating: 5
– Keikei B.

Janice was prompt, set a ton of photos (I'm out of state and will not be able to see the house personally), and was willing to give me a fair price. I would highly recommend her!
Rating: 5
– Samantha R.

Janice does a great job cleaning my house. She is professional and thorough. I can't wait to come home to a beautiful house when she is done.
Rating: 5
– Pascha C.

Janice responded quickly with a great deal, and I really appreciated being able to get an appointment the next business day. She was very nice and accommodating to my requests. She arrived on time with all her equipment and cleaning supplies and set to work right away. She worked diligently and left my apartment looking nice.

Unfortunately for her, I'm a super meticulous person and saw some crumbs that she missed. I pointed them out, and she happily went over those areas again. Later I noticed some missed corners and haphazard wipes that left streaks/stuck-on soap. I had to go over them again with a rag after she left. But overall, it was a good standard cleaning.
Rating: 4
– Estela K.

Wow!! Janice was awesome! She did a wonderful job! Great communication! I'm so glad I found her! I will definitely continue using her on a regular basis.
Rating: 5
– Amber J.

I needed someone to clean my two bedroom/two bathroom apartment and am hardly ever home to take care of it. I found Janice on Yelp and was impressed by her reviews so I reached out. She was very responsive and flexible to my schedule. She did a great job and showed my place a lot of love. When she was finished she sent me pictures of my place to make sure I was satisfied before she left. Would definitely recommend!
Rating: 5
– Katie G.

We recently purchased a home and was told it would be deep cleaned before we entered it for the first time. It was not–quite the opposite. The fridge was a mess, the cabinets were filthy. I called Janice and she was able to do a real deep cleaning the same day (she had a cancellation and was able to come earlier). We are happy Janice came to our rescue!
Rating: 5
– Bw R.

I reached out to Janice to schedule an in home cleaning service for my disabled mother. She responded to my initial inquiry quickly with a preliminary quote. We were able to set up an appointment time within a few days. My mother was very satisfied with the quality of Janice's work, professionalism, and affordability. She arrived on time with her own equipment and cleaning supplies. We will continue to use Janice for ongoing cleaning services.
Rating: 5
– Mallory W.

Janice did an excellent job. I had her do a move in cleaning at my new place and a move out cleaning at my old place.
She showed up early on both occasions and was ready to work. Both homes were left spotless. She even gave me recommendations to keep up the dog hair on the wood floors.
Janice was so good, my wife is going to use her on a monthly basis. Not to mention her prices were unbeatable!!

Rating: 5
– Gary M.

I can't believe I'm actually writing a bad review here. I hired Janice for my mom's house after seeing her 5-star reviews on Yelp. Mom is post-op and can't keep up with cleaning as well as she'd like.
Janice is very nice and responds in a timely manner, but unfortunately those are the only positive comments that I have.
All we needed her to do was clean the bathrooms, thoroughly dust the furniture, and sweep and mop the main floor. To say that she does not pay attention to detail would be putting it kindly. My mom and I are very meticulous so I understand if it was just the details but she actually missed some of the big obvious things too. After she left, I actually had to go over everything she had done. I had to reclean the mirrors in the bathrooms, sweep and mop the bathrooms, wipe down the faucets which she completely forgot to clean, dust the furniture in the living room, and sweep the entire main floor again.
when I hired her I told her that if we were happy with her service we would have her come back monthly to help with the upkeep at Mom's house. Unfortunately she will not be coming back. And if the poor cleaning job was not bad enough, She actually had the audacity to tell my mother that she needed to remodel her bathroom.
I'm not happy about writing a poor review, but sadly, I am very disappointed.

Rating: 2
– Payal T.

Janice won't disappoint you. Arrived early with all of her own supplies and ready to work. Thank you!
Rating: 5
– Troy L.


Sparkling Delight Cleaning Services

Home Cleaning Services Sparkling Delight Cleaning Services

Specialties: Affordable, high-quality cleaning services for single residencies, apartment complexes & small businesses.
Sparkling Delight Cleaning Services began with a handful of cleaning supplies & a drive to offer high quality cleaning. Being neat freaks in our own home and wanting to own a business, we focused on helping people enjoy the comfort of a clean home. The owners of Sparkling Delight started out cleaning every client home themselves while passionately building a trustworthy relationship one clean at a time. Established in 2020. We are new to owning a cleaning business but we've been cleaning our own dwelling places in a professional way for over 25 years.

Star Rating 5
Address
200 Atrium Way
Apt 204, Columbia, US, SC, 29223
Contact No. (803) 708-9526
Working Hours
  • Mon: 7:00 AM – 7:00 PM
  • Tue: 7:00 AM – 7:00 PM
  • Wed: 7:00 AM – 7:00 PM
  • Thu: 7:00 AM – 7:00 PM
  • Fri: 7:00 AM – 7:00 PM
  • Sat: 10:00 AM – 7:00 PM
  • Sun: 10:00 AM – 7:00 PM
Website Click here to visit

Sparkling Delight Cleaning Services Honest Reviews

Punctual, thorough, and professional. I will use them again and would highly recommend to family or friends. My house has never looked so good, especially the bathroom. Thank you, Renita!!
Rating: 5
– Rebecca B.

Sparkling Delight provided an excellent cleaning service for our recent move-out cleaning on our house. In the past I've found it difficult to find a cleaning service to meet my expectations–that changed when Renita and
Wallace of Sparkling Delight Cleaning Services came to clean our home. Very professional and exceptional attention to detail work ! I would definitely recommend to anyone looking for reliable people who do great work .

Rating: 5
– Kylie W.

Renita and her team were very professional and cleaned my home so well I recommended her to family and friends. My house is Sparkling indeed! I'm so glad I decided to take the risk with their services because it truly paid off! My spouse walked in the house and was stunned! We highly recommend this business for cleaning services. I now have a permanent cleaning service crew that I trust and I know will get the job done.

You won't be disappointed!!! I promise!!!
Rating: 5
– Janise S.

My husband and I were looking for new cleaners since we just moved here, and we highly recommend Sparkling Delight Cleaning Company. Renita and Wallace are professional, punctual, and friendly. They walked through our house before the first cleaning, we went over what we wanted done, and they immediately sent us a quote and scheduled our first cleaning. The house looks smd smells excellent, better than the day we bought it. We look forward to future cleanings with them. If you're looking for a top notch cleaning service, look no further!
Rating: 5
– Alice B.

Renita and her team are amazing! I needed a last minute prior to move-in cleaning of my new townhouse and they made my house feel like a home! She was quick and accommodating and the pricing is fair. Her products smelled so good and they had the counter tops sparkling! She was able to clean my refrigerator, oven, and washer/dryer as added services. I can't wait to move my furniture into my new clean home. I would definitely recommend them for any house cleaning services!
Rating: 5
– Jhordan W.


Maria’s House Cleaning

Home Cleaning Services Maria’s House Cleaning

Specialties: Move out/ move in cleaning, new construction cleaning, Deep Cleaning, recurring cleaning. Established in 2014. Maria’s House Cleaning started with a vision of excellence, with over 212 reviews on Thumbtack 4.9 stars and 5 stars on Google with over 63 reviews. Our mission is to continue with that commitment of excellence with all our clients.

Address
Columbia, US, SC, 29205
Contact No. (803) 260-3340
Working Hours
  • Mon: 9:00 AM – 8:00 PM
  • Tue: 9:00 AM – 8:00 PM
  • Wed: 9:00 AM – 8:00 PM
  • Thu: 9:00 AM – 8:00 PM
  • Fri: 9:00 AM – 8:00 PM
  • Sat: Closed
  • Sun: 9:00 AM – 8:00 PM
Website Click here to visit

S and J Construction and Cleaning

Home Cleaning Services S and J Construction and Cleaning

Established in 2019. Former medical receptionist for the field of Opthalmology. I got my start in house cleaning when I became a stay at home mom and needed extra money but something that was flexible in schedule so that I could “be a mom”. I have been cleaning ever since.

Star Rating 5
Address
SC, US, SC, 29016
Contact No. (803) 814-3997
Working Hours
  • Mon: 8:00 AM – 6:00 PM
  • Tue: 8:00 AM – 6:00 PM
  • Wed: 8:00 AM – 6:00 PM
  • Thu: 8:00 AM – 6:00 PM
  • Fri: 8:00 AM – 6:00 PM
  • Sat: Closed
  • Sun: Closed
Website Click here to visit

S and J Construction and Cleaning Honest Reviews

Fantastic job cleaning our carpets and getting stains removed. Shade was super friendly and extremely affordable compared to other quotes given. I couldn't be happier with the results. She works very hard and did an amazing job. I highly recommend her. She also cleans homes, which I'm sure she does just as well. Also she was very quick to respond to any questions I had. I'm thankful to have found her.
Rating: 5
– Diane H.

Shade was a pleasure to work with she came in with a very pleasant attitude and introduced herself and her assistant, asked which areas needed to be cleaned and what I wanted to be left untouched instead of just diving head first and I loved that. Overall they did an amazing job. She worked with my schedule to get in and get my place cleaned to perfection, while being very personable and holding good conversation. Even took the time to remove boxes I had left over from unpacking. Definitely worth every penny spent will be using her service again in the future
Rating: 5
– Charlyn W.


Magnificently Clean

Home Cleaning Services Magnificently Clean

Specialties: We make cleaning a breeze from dusting every nook and cranny to even cleaning the inside of the oven! Call/text us today to set up a quote. Established in 2022. I took my passion for helping people and my need to clean any dirty surface, and created a cleaning company that would satisfy both!

Star Rating 5
Address
Columbia, US, SC, 29201
Contact No. (803) 413-6208
Working Hours
  • Mon: 7:00 AM – 5:00 PM
  • Tue: 7:00 AM – 5:00 PM
  • Wed: 7:00 AM – 5:00 PM
  • Thu: 7:00 AM – 5:00 PM
  • Fri: 8:00 AM – 5:00 PM
  • Sat: Closed
  • Sun: Closed

Magnificently Clean Honest Reviews

Ashley is great. Very personable, timely and thorough. The price is very reasonable especially for the quality of the work. I highly recommend Magnificently Clean for regular cleaning and moving in or out thorough cleaning.
Rating: 5
– Mary B.


Deserved Comfort House Cleaning

Home Cleaning Services Deserved Comfort House Cleaning

Specialties: Residential Cleaning
Maid Service
House Cleaning
Home Cleaning
Commercial Cleaning
Detailed Cleanings
Vacant Cleanings
One-Time or Occasional Cleanings Established in 1986. Welcome to Deserved Comfort Housekeeping. Since 1986, we have been cleaning homes in Columbia, SC and we strive to offer superior house cleaning services. We are proud members of Cleaning for a Reason and the Chamber of Commerce. We provide Free Phone Quotes and we offer weekly, bi-weekly or monthly schedules. Our staff members are Fully Insured & Bonded. We're not just another maid service. Our housekeepers are loved by our clients! Our clients have No Contractual Obligation. You deserve a clean home so give us a call and we'll have your home sparkling clean in no time!

Star Rating 5
Address
1044 O Ave, Cayce, US, SC, 29033
Contact No. (803) 739-9700
Working Hours
  • Mon: 8:00 AM – 4:30 PM
  • Tue: 8:00 AM – 4:30 PM
  • Wed: 8:00 AM – 4:30 PM
  • Thu: 8:00 AM – 4:30 PM
  • Fri: 8:00 AM – 2:00 PM
  • Sat: Closed
  • Sun: Closed

Deserved Comfort House Cleaning Honest Reviews

We have used Deserved Comfort for several years now. We are pleased with the level of care they take in our home, and they are always reliable. Our current associate Vivian makes sure to check for any areas needing attention. She also quickly learned the routine for our service when she joined earlier this year. We also give a special shout out to Ashley for ensuring continuity of service over the years.
Rating: 5
– Bob A.

Shelly from Deserved Comfort continually and reliably does an EXCELLENT job cleaning our home on a bi-weekly basis. She has superior attention to detail and leaves our home in immaculate condition. This is no small feat in a home with three large pups! Thank you to Shelly and Deserved Comfort.
Rating: 5
– Shamu X.

Just had my first cleaning with Carrie of Deserved Comfort. I'm so happy with her work, and the professionalism of the whole company, from the first quote for service, to the emails, to the phone calls to book the service, to Carrie's interaction me and her work at my house. Now I'm sad I didn't know about this company a long time ago. Highly recommend!
Rating: 5
– Jennifer J.

Excellent company! I referred Deserved Comfort to one of my clients and she was extremely happy with the services! Professional staff, great cleaning, and attention to detail. I would certainly recommend Deserved Comfort again!
Rating: 5
– Michael Y.

I have had the pleasure of working with Marlo Kanipe, the owner of Deserved Comfort, on many occasions. Marlo is dedicated to providing a high quality and professional service. She is active in our professional trade association, ARCSI and has been awarded their prestigious Seal of Excellence. To be eligible for this award, a company must undergo a comprehensive review at which time their professional and ethical business practices are evaluated and verified. If you are looking for an owner-operated, professional company that values customer service, quality and practices with high integrity, look no further. Deserved Comfort is the one for you!
Rating: 5
– Dawn F.


Top Quality Cleaning by Angie

Home Cleaning Services Top Quality Cleaning by Angie

Specialties: We specialize in providing high-quality residential cleaning services and we do so at fair and competitive rates. Working with high standards and attention to detail, we have earned the trust and continued loyalty of many clients throughout South Carolina.

Address
Irmo, US, SC, 29063
Contact No. (803) 609-0062
Working Hours
  • Mon: 7:00 AM – 5:00 PM
  • Tue: 7:00 AM – 5:00 PM
  • Wed: 7:00 AM – 5:00 PM
  • Thu: 7:00 AM – 5:00 PM
  • Fri: 7:00 AM – 12:00 PM
  • Sat: Closed
  • Sun: Closed

Sparkling Clean Home

Home Cleaning Services Sparkling Clean Home

Specialties: Our business specializes in both home and residential cleaning. We want to give you peace of mind by providing quality and efficient work that is sure to leave you satisfied. Our mission is to leave your home or business sparkling clean! Established in 2008. Sparkling Clean Home is a family owned business. We started out with construction cleaning, and decided to expand in order to service businesses as well as homes in West Columbia. Our team loves what we do and is dedicated to providing quality work which has helped us stay in business so many years.

Star Rating 5
Address
Cayce, US, SC, 29171
Contact No. (919) 904-1706
Working Hours
  • Mon: 8:00 AM – 5:00 PM
  • Tue: 8:00 AM – 5:00 PM
  • Wed: 8:00 AM – 5:00 PM
  • Thu: 8:00 AM – 5:00 PM
  • Fri: 8:00 AM – 5:00 PM
  • Sat: Closed
  • Sun: Closed

Sparkling Clean Home Honest Reviews

Vilma and her crew are very detailed oriented, and professional. They have cleaned my home for the past year and I have no complaints
Rating: 5
– Erika G.


The Cleaning Authority – West Columbia

Home Cleaning Services The Cleaning Authority - West Columbia

Specialties: 5 star cleaning service

Star Rating 4.5
Address
3711 Seawright Rd
Unit B, Columbia, US, SC, 29210
Contact No. (803) 599-3137
Working Hours
  • Mon: 8:00 AM – 5:00 PM
  • Tue: 8:00 AM – 5:00 PM
  • Wed: 8:00 AM – 5:00 PM
  • Thu: 8:00 AM – 5:00 PM
  • Fri: 8:00 AM – 5:00 PM
  • Sat: Closed
  • Sun: Closed

The Cleaning Authority – West Columbia Honest Reviews

This last week we had all the pipes in our house replaced and in the process, a lot of questionable black and foul smelling gunk backed up into our showers. After the plumbers were done, we immediately called the Cleaning Authority who came out to look at the mess and give us an estimate. Nicci and Eva came out the very next day and did an amazing job cleaning where the plumbers had been. They were quick, efficient, and thorough while also using pet-friendly and eco conscious cleaning supplies. Can't rave about them enough.
Rating: 5
– Lauren B.

I hired them because I didn't have the time on top of my doctoral studies to clean my whole house. I had never hired a cleaning service before and was very nervous, but the owners were so professional and polite that they made me feel at ease. My house is now usually cleaned by Renee and Vivian, and they are like clockwork. They are reliable and trustworthy and leave my house very neat and clean. I'm glad I went with this company; they clean things I didn't even know needed cleaning. Thank you so much for what you do!
Rating: 5
– Khadija E.

Their staff is always thorough and very detailed oriented. I do not have to worry about anything because they do their job right! It has been such a relief to find a company I can trust in my home.
Rating: 5
– Beatriz F.

Last Friday Cassie and Kimberly came to clean my house. I was very pleased with their attention to details, thoroughness, and professionalism. I really appreciate their hard work and dedication. Thanks!
Rating: 5
– Rosangelie T.

We have our house cleaned every two weeks and The Cleaning Authority has been the best service we have gotten in the 5 years we gave lived here (and we have used 3 others). Cassie & Jess are the best – efficient, professional and leave the place "standing tall".
Rating: 5
– Maureen S.

We have used The Cleaning Authority for eight years and have been very satisfied with their performance. From that wonderful "clean house" feeling when they leave to the care and conscientious manner in which they go about their work, and their enduring patience with my disorder, Tiffany and Alexis F. definitely improve the quality of our life here at home. We really appreciate you!
Rating: 4
– L. B.

We've been using The Cleaning Authority since April and have appointments every 3 weeks. The teams that come are always friendly and receptive to feedback. This past visit we had Ignacia, Kimberly, and Laura. They made swift work of everything. I like the rotation program they use to deep clean a different area of the house each time they come.
Rating: 4
– Leslie J.


Molly Maid of the Midlands and Columbia

Home Cleaning Services Molly Maid of the Midlands and Columbia

Specialties: Join your neighbors on the golf course, spend time with your kids in the park, or just relax. Our local home cleaning company creates more time for the activities you love.

Making time for family and favorite activities just got easier. Welcome to Molly Maid, your local choice for professional residential cleaning services. Backed by an established household brand, our residential housekeepers guarantee your satisfaction. We listen to your personal preferences to create a plan that keeps your home cleaned your way. We've been highly recommended for over 25 years as a result. Established in 1995. Residential Maid Service From Our Trusted Professionals
Having a clean, comfortable home is important. Finding the time to conduct a thorough house cleaning is difficult, especially with all the pressures and demands already placed on you. For more than 25 years, Molly Maid has offered bonded, insured residential maids who pride themselves in quality home cleaning services that create me time for our hardworking homeowners. Before joining the Molly Maid family, each maid is professionally trained to perform the detailed residential maid services we provide. Only passionate, caring people have the honor of wearing our nationally-recognized uniform.

Star Rating 1
Address
1805 Bush River Rd, Columbia, US, SC, 29210
Contact No. (803) 731-1212
Working Hours
  • Mon: 8:00 AM – 5:30 PM
  • Tue: 8:00 AM – 5:30 PM
  • Wed: 8:00 AM – 5:30 PM
  • Thu: 8:00 AM – 5:30 PM
  • Fri: 8:00 AM – 5:30 PM
  • Sat: Closed
  • Sun: Closed

Molly Maid of the Midlands and Columbia Honest Reviews

Where do I even start ?! First of all I hired Molly Maid to clean my house since I was moving . They showed up and I was at my new house putting in furniture , when they started to vaccum I told them to use mines and they said " ok " when I came back from another trip from my new house they were gone and so was my vacuum !!!! Like who does that ? I called them back and told them and they completely brushed it off as if nothing happened ( still never got my vacuum back ) . Also not to mention that they broke a piece of glass and never told me and waited for me to find out on my own . HORRIBLE SERVICE
Rating: 1
– Jasmine H.

This service really deserves no star. We made an appointment for them to come and clean my father in laws house. The house is completely empty. Not only did they NOT show up, no one is responded to the voice message that was left. If the work ethics are that poor, there is NO WAY I would want them in my house with my things in it……bonded or not!! Whoever franchises these businesses, needs a heads up.
Rating: 1
– Vicki S.

The owner writes: "My goal is 100% customer satisfaction in the house cleaning industry. Integrity, honesty, respect, and responsibility are the foundation of Molly Maid and my core business beliefs.". Complete, utter, total, 100% LIE. I filed a complaint with the BBB after being charged $238 for a move-out cleaning (meaning my home was empty). It took them 3.5 hours to not vacuum my floors, not clean one of my bathrooms, not mop my kitchen floors or wipe the counters, and not sweep my screened in porch. I gave them an incorrect key to lock my front door after they were done cleaning, which to my knowledge at the time was the correct key. Turns out, it did not in fact lock any door to my house, but the maids went ahead and locked all of my doors, which locked me out of the house, without a courtesy phone call telling me of the key mix up. I had to call a locksmith. Before I had to reclean my entire home before my move-out inspection. The customer service was appalling. I was shamed for having a black dog that shed, which was one of the main reasons I hired a maid- because we were moving and the movers took my vacuum. The rep, Robin, tried to embarrass me which was extremely rude. She wrote down in my "file" that I had 3 dogs….nope. Even if I did, it shouldn't matter. Do your job. The owner continues to place the blame on me and is no reputable owner at all. The only solution they offered was for me to pay for them to come back out and re-clean when I expressly told them that I would not have access to the property any more. If he was any kind of business person, he should then have offered to refund some if not all of my money after I made it abundantly clear that I was not happy with the service (on top of the fact that I had to hire a locksmith when a simple call to me to come lock up after them would have sufficed). DO NOT USE THEM. Integrity, honesty and respect most of all are severely lacking from this franchise location. I hope they are not doing this to other people. I have literally never been so disrespected in my life.
Rating: 1
– Taylor S.

Siddharth Arora
Siddharth Arora

Hey! I am a professional writer and a freelance blogger, I love writing and solving questions from around the web that's why created this website to share my knowledge with you all. Do comment and subscribe to our newsletter to get the latest update in your inbox.