If you’re looking for Home Cleaning Services in Norman then you’re at the right place, because we’ve listed some of the best Home Cleaning Services in Norman. Checkout the list below, and do leave us a comment your thoughts on the service/business listed here.
Best Home Cleaning Services in Norman
Sparkle Team Cleaners
Established in 2019. We are your new outstanding cleaning service!
| Star Rating | 5 |
| Address | Norman , US, OK, 73071 |
| Contact No. | (301) 266-9229 |
| Working Hours |
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| Website | Click here to visit |
Sparkle Team Cleaners Honest Reviews
This team is excellent! Highly responsive to messages and the cleaning service was second to none. I have paid over $400 for cleaning our house and the service that Sparkle Team bested all other cleanings. Already scheduled for monthly cleanings. Highly recommend for anyone is the DC area who desires a clean house at a great price!!
Rating: 5
– Alexander T.
HappyCleans – Oklahoma City
Specialties: We specialize in quick and easy, instant on-line booking with our easy to use online booking form. The HappyCleans team is made up of professional, friendly, career cleaners all of whom have completed a rigorous background check.
With our flat-rate pricing you'll know exactly how much your clean will cost in advance and there are no hidden fees.
At HappyCleans, our priority is always the quality of the cleaning you receive. We may not be the cheapest, but we offer a happiness guarantee, so if you ever feel our service isn't up to scratch we'll send someone back free of charge to make it right. We offer great discounts on weekly, bi-weekly and monthly cleans and there are no contracts so you can cancel any time. If it's just a one time clean you're looking for, we're more than happy to oblige and provide you with a spectacular clean to really make your home shine 🙂
* House cleaning
* Maid service
* Cleaning service
* Home cleaning
* Apartment cleaning
* Housekeeping services
* Housekeeping
* Recurring cleaning service
* Deep cleaning
* Move in & move out cleans
* One time cleans Established in 2016. Our mission from the beginning was to provide outstanding home cleaning services in Oklahoma City and the surrounding areas and we work hard every day to ensure we keep getting better and better 🙂
| Star Rating | 4.5 |
| Address |
6608 N Western Ave Ste 1034, Oklahoma City, US, OK, 73116 |
| Contact No. | (405) 353-2665 |
| Working Hours |
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HappyCleans – Oklahoma City Honest Reviews
UPDATED: Just had my second clean with HC and Keeley was also excellent! She actually arrived early and took initiative without needing much direction from me at all. It really made the process so simple. My apartment has never been so beautiful and clean. I feel like a can breath now! Happy Cleans is the best in town.
ORIGINAL: Harley with Happy Cleans was excellent! I did the hourly service for 4 hours. She arrived promptly within arrival time window and got straight to work. She listened to what I wanted/expected and didn't hesitate to ask questions along the way. My house is sparkling and so tidy thanks to her! I really look forward to my next "clean" date.
Rating: 5
– Madison M.
Updating to 4 stars from 3: Katie, one of the owners of HappyCleans personally called me to address the issues I listed in this review. She kindly offered a $70 refund, and a $50 credit to use towards another cleaning. I appreciate the customer service of HappyCleans!
The website is user friendly and it's very easy to get a preliminary quote on the HappyCleans website. Communication was excellent with the HappyCleans management team texting me the whole time the cleaning team was at my home. I purchased the deep cleaning service which came out to be $845 for 4 br/4 ba or ~2500 sq ft. The 2 ladies who came to clean were very friendly and they spent around 7.5 hours on my house which I greatly appreciated. My only complaint about them personally is that they would take frequent smoke breaks, and every time they came back into the house to continue cleaning, they brought the smoke smell back in with them too.
The bathrooms were left spotless, and the carpet shampooing looked/smelled wonderful. The dusting could've been better. It was a combination of missing some spots and also the rags/dusters they were using were leaving fuzzies everywhere. The wood floors had streaks leftover in every room. They also accidentally broke one of my glass candle holders, but luckily it wasn't anything sentimental. They were very vigorous in cleaning the wood blinds which made me nervous since those are delicate. They did not clean each blind individually by hand and instead just used a mop to go side to side "sweeping" the blinds. I was refunded $30 for these mishaps.
I was a little confused by some of the pricing like $5/blind – I have 20 windows with blinds that vary in size but I guess the price is regardless of size. Shampooing was an extra $55/room (min. of 2 rooms) regardless of sq footage (some rooms are smaller than others). Light fixtures were also an extra cost which was not specified on the website and when I pointed out the dust/cobwebs, they said it would be an extra $5-$10 per fixture to clean them. Overall I feel they took their time to clean my home which was so appreciated, but the quality of cleaning was average.
Rating: 4
– Christina V.
They were amazing! We just bought this older house and it was not very clean. They got it looking great! one drawer in the kitchen I thought I would never use because it looked bad and rusty but they got it looking brand new! They also got our fridge looking brand new.
Rating: 5
– Kimberly G.
Keely was our cleaner. She was kind, efficient, and fast. She did a fantastic job, and our whole house is absolutely sparkling. Aside from Keely, I also really enjoyed the responsiveness from the entire HappyCleans team. They kept us updated with texts through the entire process. Would absolutely use them again.
Rating: 5
– Kirby H.
I had an amazing experience with HappyCleans! I was looking for a cleaning company to deep clean our house for a sale after we move out and they did such a great job! I made a few changes to the time and request only a few days prior but they were very accommodating. The ladies showed up within the window they mentioned. They walked around the house asking if they need to pay attention to specific areas. They were also very friendly! Overall very happy with everything about their service. Highly recommend.
Rating: 5
– Sharin K.
My partner and I hired Happy Cleans to do a deep cleaning/move out ready for our previous home. The team, Kelsy and Markita, were prompt, communicative, and hard working. I think the house looks better now than when we moved in! Highly recommend Happy Cleans.
Rating: 5
– Rachel S.
I can't say enough about the service they performed. We moved out of a rent house that they cleaned from top to bottom, making it better than the day we moved it. The house looks and smells amazing, and you can see how much time and energy they put into making sure everything was perfect. Completely worth every penny we spent.
Rating: 5
– Rosie M.
This is my kitchen photos after a move out clean. Best believe they made sure to charge me the $415 dollars and plenty of money on their "extra services" and took the $80 tip but this is how they left the house. I've booked with this service before and maybe it's because I was home and not deployed when they were doing the service.
**follow up** they have since reached out and been amazingly professional. If I had more time I would have had them come and redo the area. The owners are wonderful and I wasn't on site to approve or deny or have the cleaners fix things. I've already moved and turned over keys. They gave me a refund of the up charges as that was majority of what was unsatisfactory.
Rating: 3
– Shayla D.
Nichole and Vanessa were amazing help in deep cleaning my mother's home. They were cheerful and asked good questions. They were thorough. I like that!
Rating: 5
– Julie S.
Was extremely pleased and impressed with HappyCleans. On time, friendly staff, great work. We live in our home a lot more now that we're remote so it gets messy much more frequently and it was such a relief to start the week in a clean and orderly home. I'll be using this service again.
Rating: 5
– Jared R.
I am so glad I hired HappyClean to do a deep clean on my home. Nicole (not Jennifer! LOL) did a fantastic job on the master bedroom & en suite! She also did our the Jack & Jill bedroom & bathroom and Laundry room. It looks fabulous. Joey was in charge of our kitchen, dinning room & the great room which looks amazing. Joey also found a diamond earring that I lost a few years ago! I still had the mate! Made my day! Thank you so much for your services. Now We can put our house on the market to sell and feel at ease when someone comes to look at our home.
Rating: 5
– Melissa B.
I loved this service!! Christopher, who answered the phone was so kind and answered all my questions about what I'd need for a deep cleaning of our brand new home before we moved in.
Problem solved, because he sent a mother daughter team, Meghon and Debbie to do the job. They worked for hours cleaning every nook and cranny of the house. I definitely recommend using this service if it's for a light clean, or a deep clean, they were very thorough!!
Rating: 5
– Roxanne W.
Cindy was on time, friendly (got along with my dogs), thorough and professional. If there was anything she had questions about or couldn't get clean to her standards (like some spots in the carpet and oven) she let me know. I also like that I could add carpet and oven cleaning as options, which a lot of cleaners don't do. Highly recommend!
Rating: 5
– Anna Y.
I had them do a deep cleaning to start and then a biweekly regular cleaning. The ladies were punctual, efficient, pleasant and professional. They did a wonderful job and I'm looking forward to working with this company.
Rating: 5
– Julie A.
I booked an appointment with HappyCleans for deep cleaning for the entire house. The cleaning person did a great job! She cleaned the kitchen, 2 bathrooms and vaccumed spider webs that I couldn't get to and vacuumed all the rooms. She also polished a 4 tier bookshelf. I would recommend this company for cleaning services.
Rating: 4
– K. V.
I'm very happy with my cleaning service. They come on a bi weekly basis to clean my place and do a great job. The communication is very well handled between the office, myself and the staff. Highly recommended!
Rating: 5
– Sarah R.
We recently did a gut renovation on our new house and I was dreading having to clean all of the dust before moving in. I found Happy Cleans and was so happy to see that they did post construction clean up. Cynthia and Mahgon showed up and were very nice and answered all of my questions. My house is so clean!!! I never thought anyone could get rid of the dust and they did! So grateful and I'll be using them monthly!
Rating: 5
– Mallory F.
A representative from HappyCleans contacted me to collect further feedback and experience. The lady I had on the phone was understanding, kind and empathetic. She genuinely apologized for the encountered situation. She kindly offered a 26% refund as a courtesy. Nice follow-up and customer service.
Rating: 3
– Bertrand B.
Team showed up on time, they were efficient, professional and personable. I would recommend them for a deep clean.
Rating: 4
– Christa B.
Cynthia and Maghon showed up exactly when their team said they would and did a wonderful job cleaning out our house. We asked for a deep clean in order to prepare the house to be listed up and was extremely satisfied! Even better that I called yesterday and they were able to come out the next day! Wonderful service!
Rating: 5
– Vu N.
Home Maid Better
Specialties: Home Maid Better is a locally owned professional house cleaning company in Oklahoma City, dedicated to making the lifestyle choices of our clients better, healthier & cleaner. It's about loving where you live, coming home to a clean house, and enjoying the time you save to do what matters most! Established in 2016. Meet Home Maid Better! We are a locally owned professional house cleaning company, dedicated to making the lifestyle choices of our clients better and cleaner. Choosing the right maid service is about inviting great people into your home, that you can trust and depend on. It's about loving where you live, coming home to a clean house, and enjoying the time you save to do what matters most. We care about the precise details and the not so obvious details. Is your family pulled in every direction with many schedules to balance? Let us help! It's all about you!
| Star Rating | 4.5 |
| Address |
4149 Highline Blvd Ste 350, Oklahoma City, US, OK, 73108 |
| Contact No. | (405) 754-5100 |
| Working Hours |
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Home Maid Better Honest Reviews
Very responsive and helpful. The two-person crew had an outstanding attention to detail and even left a sweet concert scene with my daughter's stuffies. I have never seen my house in such a clean state!
Rating: 5
– Leah D.
This company has horrible customer service. They came and cleaned 3 times. The first two seemed fine but today I was told they would not service my address anymore because of it being a biohazard. When I asked how I was told pets. I have cats. I asked about them and was told they were a biohazard. I asked how and the manager obviously made it up. She said I asked for too much cleaning and it was also noted last time. I asked how come I hadn't received a call or anything if there was a complaint and they said that isn't how it worked. Additionally, I was told I would never be served again. I found out the cleaning person said she was going to get her supplies and come back but never returned. Then I received this phone call. When I tried to call back to explain how this happened and it was unprofessional they didn't answer the phone. Now my phone number is blocked. How is any of this good business? I work hard and pay for a housekeeper but feel this company doesn't want to have to do real house keeping but still get paid. I would not recommend.
Rating: 1
– Charla L.
I can't say enough wonderful things about my experience with Home Maid Better. The initial call was easy, all my questions patiently answered and everything explained thoroughly.
The two-person crew arrived promptly on time with all of their cleaning tools and products at their disposal. I showed them around and they got right to work and deep cleaned my entire house without any kind of break. My only difficulty was trying to be helpful yet still keep out of their way.
Andrea and Yaneli's conscientiousness and attention to detail was kind of amazing; I caught them cleaning places I hadn't even thought of! Friendly, professional, hard-working and fast, these ladies were awesome and I would not hesitate to have them back over any time.
All in all a lovely experience and one I won't hesitate to do again and again. Thank you so much Andrea and Yaneli, and thank you Home Maid Better!
Rating: 5
– Brenda H.
this company is absolutely wonderful! they are incredibly accommodating and i SO appreciate their personalized customer service. do yourself a favor and hire them. dan smith, the owner, has been so wonderful to my family – (specifically my elderly mom) – i feel like his staff know my mom so well and are always so friendly with her. i appreciate that they check in on my mom and report anything unusual after cleaning her home. five stars! and p.s. i do not live in okc, but my mom does – and this company reaches out to me on the west coast on all matters. they are wonderful!
Rating: 5
– Rebecca A.
My first time using Home Maid Better and what a pleasant surprise. On par with major cleaning companies in the Dallas area. Courteous, efficient and thorough! If you are looking for a company to trust your property with, look no further!
Worth every penny!!
Rating: 5
– Kathy S.
I am a super picky person when it comes to cleaning my home. My sweet husband told me I could have help before and after Christmas since we are having a huge amount of people over the holidays. I choose Home Maid Better on the recommendations alone and they did not disappoint. I'll be using them again.
Rating: 5
– Carol M.
I have been very impressed with Home Maid Better, and I'm pretty picky! I've used them every other week for the past 7 months. They are very consistently thorough. The ladies have always been kind and professional. And you can tell that the owners really care! I highly recommend.
Rating: 5
– Tamra B.
Great! I needed my house cleaned quickly and at the last second, and she was able to open up an extra spot to get it done for me. The house cleaners showed up in the designated time frame, did a great job on my house, and didn't mind letting my dog stay in a room and do that room last. They brought all of their own supplies and equipment so I didn't have to deal with that. They were very responsive here on Yelp when I was asking about the service, also. I would definitely use this company again.
Rating: 5
– Ashley H.
Always professional and polite. The most thorough cleaning of anyone we have ever used. Home Maid Better's regular cleaning is comparable to other cleaning services deep cleaning. They are also great with my dog and she is happy to see them every two weeks. They are truly worth what they charge. As the old saying goes, you get what you pay for. The employees of Home Maid Better truly take pride in their work!
Rating: 5
– Nicole N.
I bought this service for a family member as a gift and they said it was one of the best gifts they have ever received. The cleaning was exceptional and thorough and the employees were very professional and nice. For my part arranging the service from another state, I found the website very easy to use and the owners were very accommodating with my special request. I was very pleased with my interactions and I am so happy that my family in OKC is happy!
Rating: 5
– Kathleen H.
My mom had family coming last minute and needed her house cleaned pronto! They came in less than 24 hours notice, were upfront with their cost, and did not try and pressure me into anything. They truly know customer service. I would have given it 5 stars, but the crew never made it to the dining room or the living room, and barely touched the kitchen. If I could make one suggestion it would be to start the main rooms first. In this case they started in the bedrooms, then bathrooms, then went down the stairs and hall leading up to the main common areas before running out of time. They did contact me to let me know they needed more time, but I declined to pay for extra since the price was already outside my budget to begin with. I expected all areas to at least be touched, and if I had known, I would have asked that they start in the important rooms first. Ultimately, I had to finish the job myself (I can close up a bedroom but everyone gathers in the living room), however my mom is thrilled with her clean shower and that's all that matters. I've never hired a cleaning company before and I would use this company again. But, next time I will be there to manage their time better.
Rating: 4
– J L.
USA Cleaning Services
Specialties: Yes we are local, USA Cleaning Services. We provide Residential Cleaning, Move In/Move Out Commercial and Airbnb. Established in 2020. We have 2+ years experience specializing in: move out cleans, deep cleans, recurring cleans(weekly, bi-weekly), window cleaning, House cleaning, maid service, Call now for your free quote
| Star Rating | 5 |
| Address | 7821 NE 23rd St, Oklahoma City, US, OK, 73141 |
| Contact No. | (405) 610-4753 |
| Working Hours |
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USA Cleaning Services Honest Reviews
Gertrude and the rest of her professional crew were absolutely amazing! I've tried many different cleaning companies in the last few years, but this is the best! My house was sparkling clean, and I am very hard to impress. You can't go wrong with this company!
Rating: 5
– Katie V.
She was extremely thorough and checked before leaving that there wasn't anything else that I needed to be done. She also checked in with me before coming to our home and let me know that she was on the way through text. Will definitely use them again in the future!
Rating: 5
– Amber C.
Martinez Cleaning Services
Established in 2009. We've been in business for 13 years now. We
have a great team of well trained cleaners,
what people love about us is that we get the
job done the right way. We price fairly for
the quality cleaning we do, we make sure our
customers feel satisfied on every job. Your satisfaction is our number one priority.
| Star Rating | 5 |
| Address | Oklahoma City, US, OK, 73135 |
| Contact No. | (405) 693-2205 |
| Working Hours |
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Martinez Cleaning Services Honest Reviews
Thank you Martinez Cleaning Services for a stellar job of cleaning our home before move in!!! You took some very dirty and smelly cabinets and made them look and smell phenomenal!! I have had several comments on the difference!!! I appreciate the great communication and hard work!!
Rating: 5
– Patricia T.
Perfect Clean Vee
Specialties: Call or text 405 420-6897
I enjoy helping others for all there cleaning needs. I take pride in my work and have a lot of great references and reviews.
| Address | Oklahoma City, US, OK, 73170 |
| Contact No. | (405) 420-6897 |
| Working Hours |
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Klean Sweep
Specialties: When you are in too deep, Call Klean Sweep, (405) 659 – 3482!
We are a commercial, residential, and construction cleaning service that has been in business for over 6 years. It was started by two Oklahoma State University alumni that studied at the Spears School of Business. Our services include light/deep cleanings, construction cleanings, make-ready's, turn, junk removal, and more.
| Address | Midwest City, US, OK, 73130 |
| Contact No. | (405) 659-3482 |
| Working Hours |
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| Website | Click here to visit |
Broke Girl Housekeeping
| Star Rating | 5 |
| Address | Norman, US, OK, 73019 |
| Contact No. | (405) 248-1185 |
| Working Hours |
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| Website | Click here to visit |
Broke Girl Housekeeping Honest Reviews
Stephanie does a great job cleaning and has reasonable prices. She is always dependable which I appreciate and is flexible when my schedule changes. And she doesn't mind my pets. So glad I found her!
Rating: 5
– Judy R.
TLC- Two Ladies Cleaning Service
Specialties: We are Two Ladies Cleaning Service with 10+ years experience in Commercial/Residential Cleaning. We are very detailed and thorough each and every job we do we work just as hard. Specialize in move-out, move-in, make-ready's, office cleaning, house cleaning and offer One time services, weekly, bi-weekly, and monthly cleanings. We are always willing to help and accomodate to all cleaning need Established in 2017. After years of cleaning for regular clientele we decided to start our own cleaning service.
| Star Rating | 2 |
| Address | Norman, US, OK, 73072 |
| Contact No. | (405) 200-7822 |
| Working Hours |
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TLC- Two Ladies Cleaning Service Honest Reviews
Cleaning service was okay but felt like I got scammed on pricing. Said it would be $35 and hour with a 5 hour minimum but failed to say that it is $35 per cleaner. Was expecting to pay $175 but then had to pay $300. Was not too happy about this arrangement.
Rating: 2
– Megan J.
2 Green Chicks
Specialties: We provide green cleaning services including scent free cleaning and optional aromatherapy. We are competitive with franchises but offer lots of amenities and a natural thorough clean. We understand busy schedules and make appointments convenient to our clients. Our goal is to create healthier homes using eco-friendly practices. We provide a high level of service at a reasonable price. Green cleaning is good for allergy and asthma sufferers and anyone chemically sensitive. We use natural cleaners including, vinegar, Bon Ami, Mrs. Myers products, Method products, and HEPA vacuums. We also use premium cleaning cloths as opposed to wipes and paper towels.
In addition – we bring harmony, serenity and structure to any space through our organizational expertise. Let us reorganize your home by rearranging and removing clutter from designated areas! Established in 2010. Committed to quality since we started in June 2010!
| Star Rating | 3 |
| Address |
3501 Wellsite Dr Ste 155, Norman, US, OK, 73069 |
| Contact No. | (405) 928-8535 |
| Working Hours |
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| Website | Click here to visit |
2 Green Chicks Honest Reviews
2Green Chicks did a great job with our house cleaning today. The scheduling was easy, and the office staff was friendly. I appreciate that the cleaning crew was very responsive to my requests, and had a good work attitude. They were punctual, thorough, and efficient.
I would highly recommend them!
Nicole
Rating: 5
– Nicole R.
I used them for 2 properties one was a general cleaning and one was a deep cleaning. The property where they did the general cleaning was what I was expecting nothing more nothing less. The property where the deep cleaning was preformed was less than desirable. The ceiling fans in 2 of the 3 bedrooms were not cleaned in those bedrooms they also neglected to clean the dust of the walls and ceilings. I had to go back and do that myself. the freezer was not touched. There was a bag of opened chips behind the refrigerator that was easy to see without moving the refrigerator. The cleaning was not what I would call a deep cleaning. Upon calling them and sending pictures of the issues described above, I had to call four different times, leaving a voicemail each time as no one answered. I finally just showed up at the office to discuss my issues. Will not use this company again for one simple reason, the owner never apologized. I can overlook a lot with a simple we are sorry and will not allow that to happen again.
Rating: 2
– Craig G.
This was the first time to get our house cleaned professionally, and we were very excited. My husband originally requested the basic cleaning, but I then edited our request to include deep cleaning of baseboards, oven, fridge, etc. I also asked for our vacuum to be used instead of theirs. I was so disappointed when I came home to find the extra deep cleaning not done, and our vacuum untouched. They claimed they thought the update I made was actually a separate order. They agreed to come back and do the full deep clean and vacuum again. Over a week later they did come back, but they only cleaned the oven and fridge. Again not what was requested. Speaking to them the next day, the woman taking the call sounded like she already knew the full job wasn't done, and was expecting our call. She promptly just deducted the baseboard cleaning from the bill without question, and that was the end of that… Sad this was our first experience with a professional cleaning service. I hope to have a better experience with a different company that will do what we actually agreed to have done.
Rating: 2
– Ja'mae R.
I have been using 2 Green Chicks off and on for over a year and more recently have increased to have them come once a week for cleaning. Apart from being exceptionally professional and detail oriented, I love the fact that the products used are primarily non-scented or use essential oils. It has helped so much to have them come weekly while I get ready for our upcoming move. Having the house cleaned intermittently has made the process nearly headache free. I recommend them to anyone new to getting a cleaning service. They are reasonably priced and I am not shocked by surprises to my bill.
Rating: 5
– Jessica T.
Bad communication and contract mess. did not know 2 Green Chicks had me sign on a contract. I was using them on a consecutive monthly basis then stopped for 3 months. Then on month 4, They automatically scheduled themselves, without me calling for them to come out because the Owner said I was on a contract – even if I didn't call for service – because I was on this contract I had to pay for the service in which the girls came out that they scheduled without talking to me on a phone to confirm. I was charged for wasting there time because I was not home when they showed up. The owner later told me they sent me an email about the appointment that they automatically set up without actually talking to me or confirming with me. I didn't use them for the previous 3 months in a row and thought they would only show up if I called again for service. Well I looked through my emails and sure enough found one email saying they would be coming out and I overlooked this email. I asked the owner for symphony and not charge me and she charged me because she said I was bound by the contract and the email they sent out was a confirmation email for them coming out. So I stopped using them and no other cleaning company I have gone to has made me sign a contract and only show up if I call them so really nice!
Rating: 1
– Jamie E.
Let me start off by saying that the actual cleaning service was great.
The owner, not so much.
I was quoted $160 for one cleaning for a 2500 sq ft house. Which I thought was a little overpriced, but whatever.
It was just a regular cleaning, no serious deep cleaning.
After the service, the owner gives me a call saying that she has to charge me $270!!! Again this was a regular cleaning, no deep cleaning at all. I have never heard of anyone charging that much for a 2500 sq ft home.
When I asked "is that considered deep cleaning price because if so, I did not get a deep cleaning". She proceeded to tell me "no, a deep cleaning is about double that price". Nearly $550 for a deep clean…. for a 3 bedroom home….
Again, as great as the actual women who cleaned my home did, I will NEVER use this company again. They overcharge so terribly. Take your business elsewhere.
Rating: 1
– Nadia F.
I asked 2 Green Chicks to come clean after a family funeral and a week of business. Two lovely ladies came and worked super diligently. They were thorough, patient with my 2 crazy dogs and did an excellent job. If I could afford to have them come more often, I definitely would. They are my "go to" cleaning company when I do need help. I love being able to sign up for a clean online – and also love knowing my home is being cleaned with green cleaners that will not harm us, our grandchildren, or the dogs. Hope to have them out again soon!
Rating: 5
– John S.
We are currently evaluating different house keeping businesses for regular housekeeping for our home. I emailed this business via Yelp and exchanged emails with Amy, the owner. She explained they don't use bleach and other non natural chemicals that can emit bad fumes. At this point I'm questioning if they can really deep clean to my liking without using bleach, comet etc but I decide to give them a try. Amy was very pleasant and professional and as part of the estimate process came out to the house to take a look and give us an accurate estimate. We agreed upon a price range based on time required to meet our cleaning requirements. On cleaning day, I've taken time off work, two of Amy's employees showed up on time and were pleasant, professional, attired in matching clean uniforms, and seemed committed to meeting my cleaning requirements. The cleaners ask me before I leave the house, "do you need us out at a certain time today?" And I replied "absolutely not, since this is a deep clean and I'm paying over $300, you take as much time as you need to finish the work, here's a key in case you need to let yourself out after you are done" Four hours later the cleaners let me know via text they have completed the cleaning. Later that afternoon when my wife and I return home, we discover many areas are not cleaned to our standards. Areas not cleaned to our standards were: kitchen cabinets, master shower, master doors, kitchen door frame, wooden floors, kitchen island, top of fridge and freezer rubber seal. I absolutely understand that cleaning can be subjective and as a relationship develops between cleaners and client, the client and cleaner understands each other's definition of "clean" and adjustments are made. This was too many shortfalls to explain away the lack of fine cleaning to not understanding what I expected. Amy, the owner, did explain to me (and stated that it did not explain or excuse the shortfalls) that one of the cleaners went to the hospital that night and was diagnosed with bronchitis. We both agreed however that I was done a dis service and the job was not satisfactorily completed. Amy herself agreed to come out next day to insure deficient areas were corrected. I now take more time off work, Amy arrives on time and cleans for two hours and does correct all areas to my liking except floor and grout of bottom of shower are still darker and hold soap scum in areas. Amy explains she used a brush but without using bleach, is unable to make bottom of shower and grout match rest of grout in shower. (That afternoon I cleaned bottom of shower and grout with a brush and bleach and it comes clean immediately) I'm charged for five hours ($314) which I'm not real pleased about as I'm thinking that one of those charged hours was for a do over from a sub standard job PLUS I had to take additional time off work for the do over? Amy used my hard wood cleaner (BONO) and the floors came out really nice the second time. I'm thinking green cleaning with less harsh, safer, more environmentally friendly cleaning solutions is in demand by a certain segment of the cleaning business and is much safer for the cleaners but I just don't think it's for our home and our expectations. I could be totally wrong, but it's also very suspicious that the vast majority of positive reviews for this company are individuals who have only one review on Yelp?
Rating: 2
– Alan H.
Christine and Maria did a fantastic job cleaning our home! Very professional and came early in the day they were scheduled to clean. My home smelled so clean and everything sparkled! I loved the small touches the left behind from the way they arranged the sofa and bed pillows to the small chick cookies on the kitchen counter. The made my home a welcoming place to return to! I can't wait for them to return!
Rating: 5
– Melissa C.
Wow! I couldn't be happier with the service from 2 Green Chicks. They always do a fantastic job, even with my two cats and dog shedding their hair all over the place. Last week, Heather & Julianna even found a missing earring and key because they actually move the furniture to clean under & behind it! Can't recommend them enough.
Rating: 5
– Emily V.
My roommate and I have used their services a handful (3-5) of times. My roommate has back problems and I have severe allergies so a thorough house cleaning is something best left to the professionals. The women who have came to clean, while seemingly friendly, are not professionals. They do service cleaning and leave areas that are not easily visible quite dusty and dirty. I have to go tidy up and usually finish their job after they've left. My roommate and I have never complained about this though because the women were nice enough and because the job, while not complete or thorough, was tolerable. The most recent time that the women came to clean, the card they had on file for my roommate had expired and my roommate was contacted for new card information after the cleaning had been done. It was then that my roommate realized she was being overcharged by thirty additional minutes. The woman she spoke with also claimed that her employees had visited our home 8 times. So, either they have filing and clerical issues within their office or there is some dishonesty taking place. Either way, we have decided to seek cleaning services elsewhere.
Rating: 1
– Derrik G.
Not a reliable service. They did not clean as they indicated. I had asked for a garage cleaning and that was not performed. The owner said they would offer me a fridge clean the next time they were out and that was not done. The gas was left on our stove during the first clean. I have had better services from other companies.
Rating: 2
– Shona F.
This company is incredible with wonderful management. Please give them a try if you need their type is services. You won't be disappointed.
Rating: 5
– Amy J.
I have used them for almost two years now and they are AMAZING! They really help cater to your needs and very trustworthy! Rachel is the best!
Thanks Rachel and Sarah C
Rating: 5
– Amanda P.
I won't be calling them again. The ladies that came to clean after our renters moved out were very, very nice and prompt. Seemed professional. However, after 3.5 hours, I feel like only about half of the things we needed done were done well. No windowsills were dusted at all (there was a piece of chewed gum still left on one from the previous renters), only about 1/3 of the cabinets and drawers wiped out, the faces of all the cabinets in the kitchen were still dirty, still a good amount of grime in the corners of the bathroom tile, and I'm not sure any of the baseboards were hand-wiped as they said they'd be for a move-in/out cleaning. They did send another crew later that day to do more, but I still ended up cleaning for a few hours the next day to get things the way I expected them to be. Not worth $284 by any means (they didn't apply the coupon they said they would either)… I'll probably just clean it myself next time we switch renters or find a new cleaning service.
Rating: 2
– Krysten J.
I've used these people a few times to clean my house and they usually do a pretty good job. The last time though I booked for an hour cleaning and they came in and did an ok job…they always miss a few little things but I just appreciate that someone will do the deep cleaning for me, however they charged me for an hour and a half when I had clearly made it for an hour with the lady on the phone and also have a voicemail of her confirming the hour. Also when the ladies came to clean I just asked them to do a few things that they to do but only if they could do it in that time period be it I am on a budget w my money and time. They did the cleaning and then the next day called cuz my card of file had expired and said they were charging me $120 for an hour and half…I said I had only asked for an hour and they said insisted they were there from 2:30-4 when they hadn't even called me til 2:48 and wernt even scheduled to come til 3….shady. When I pointed it out they said they would call me back and they called the next day and said they were there an hour and fifteen minutes and I needed to pay for that. I just went ahead and paid since somehow 15 minutes that I didn't even ask for and I'm pretty sure they didn't even do made it 90.50?? I'm never using them again… And if they would of had my card they would of just charged $120 and not even said anything. So watch out for that…otherwise they do an ok job if you're down for getting overcharged. I kinda wish I wouldn't of tipped them now.
Rating: 1
– Jasmine T.
I'm suspicious of some of the negative reviews for this company. Take heed. The Chicks clean my office weekly and we are always happy with the thorough job they do. We never worry about having them in our office unattended and we have sensitive documents in our office at all times. The owner has become a great friend and is willing to answer any questions you might have about her service. I highly recommend 2 Green Chicks.
Rating: 5
– Amanda K.
We recently used their service to prep for an open house. When on the phone making the quote, it was clearly stated to me that it would be $37/hr for the cleaning and anywhere for 2.5-3 hours. No mention of any other charges. I think great! I can get this done under $100. When I got home, they had done a decent job. Nothing that overly wowed up but decent. I was happy until I got charged $203. When I called, the lady on the phone told me that it was $37/hr PER GIRL! Something that was clearly not noted when quoting me. I would not have paid $74/hr for a decent cleaning job. I told her I that was not how it was explained and she told me I must have misunderstood. No I understood that what you told me was different than what occurred. Be VERY clear in your quote and ensure you know what you will be charged. I will not use them again.
Rating: 1
– Glena B.
I've been having 2GC clean my home (two different houses now) for almost 5 years, and I'm a total fan. I wouldn't consider anyone else! The only reason I'm giving four rather than five stars is that, with changes in personnel, some things can get missed. But 2GC asks for feedback every time they clean, and they ACT ON IT the next time. The have always been responsive if there's been anything less than acceptable (and, once in a rare while there is). I appreciate the values that drive this business and the commitment to customer satisfaction. This is a classy operation, and local. Give 2GC a chance and you'll end up as a fan as well.
Rating: 4
– Michael W.
