If you’re looking for Home Cleaning Services in Nellis Afb then you’re at the right place, because we’ve listed some of the best Home Cleaning Services in Nellis Afb. Checkout the list below, and do leave us a comment your thoughts on the service/business listed here.
Best Home Cleaning Services in Nellis Afb
Specialties: Yes! WE ARE OPEN! Operating as essential business. We keep your family and community safe by following CDC protocols, wearing PPE, and minimizing personal contact. Established in 2015. Our company was founded by two young professional women (childhood friends). We aimed to create a company that is professional, fast, and customer-centric. We value our clients above all and our maids care deeply about doing a great job.
In October 2016 we won the gold award by the Review Journal's Best in Las Vegas. In December of 2016 we received
|Address||Las Vegas, US, NV, 89149|
|Contact No.||(702) 721-8858|
Superb Maids Honest Reviews
Superb Maids does a fantastic job every time. They show up on time, do a very thorough job and are friendly. I have used other companies in the past and none of them compare to Superb Maids. I have very high expectations when it comes to maid service and they excel every time and never disappoint. Valerie did an excellent job on our home today. Highly recommended.
– Jason M.
Update: 5 stars for customer service and follow-up
Elena, the owner, actually contacted me personally and was able to rectify the situation. I do appreciate her acceptance of the feedback I provided and informing me of what precautions they would be taking in the future to ensure quality service for all experiences.
After discussing what I would like done and what areas I would like to see improvement, I feel confident enough to give them another go.
I highly recommend a walkthrough before setting up your appointment as it allows you to set reasonable expectations and assess whether or not you're both a good fit for one another. Had I been a bit more patient and set that up, I think things would have gone more smoothly.
Initial Review: 1 star based on services rendered
I truly believe if a job is done right the first time, you won't need a second visit for the same issue.
Although Super Maids made things alright in the end, I was not impressed with the services rendered.
First off, they do not adhere to sanitary practices. They used the same gloves the entire time from kitchen, trash, bathroom, and then back to kitchen. I've had to sanitize everything they touched. They also wore their shoe covers outside and then did not change them upon reentering my home. I will now need to vacuum and steam clean the carpet which is an all day affair. They also used the same microfiber cloth on ALL surfaces.
To avoid cross-contamination, I provided my own cleaning supplies for the workers to use and they seemed genuinely confused by the products. I ended up needing to demonstrate how to use a Swiffer and the maid still was confused after the demonstration. They also were too lazy to remove the dust pan from the broom and did a poor job of sweeping.
Though they were friendly, they were constantly huddled in parts of the rooms chit chatting and laughing. My husband was baffled when he returned as he noticed they just shifted things around and nothing was cleaned up beyond the work I had already done. I had cleaned all of the surfaces before hand and just wanted them to clean again. I don't think they even touched my bathroom.
I paid for things to be organized but they were not. Everything was left in heaps and boxes and things were/are still missing so, we will need to unpack and reorganize everything. I would have provided instructions on how I wanted things sorted but, I couldn't as the Google Translator was not giving an accurate enough translation.
They charged $350 for this kind of service. I was able to get a partial refund but, the person who handled my issue wanted me to pay for the time they were in my home which was a total $150. Truth be told, they've created more work for me than if I were to not have anyone come at all because I can't find anything and all of my stuff needs to be sanitized.
– Kalei K.
I had hired an alternate company to help me clean out my walk-in closet and my garage as well as help me re-organize and they cancelled, hours before due to a Covid outbreak in their office. I frantically began looking for a company to fill-in at the last moment.
Upon reaching out to Superb Maids (on a Sunday evening), I get a response within minutes. Elena indicated that she would have someone call me "first thing in the morning" with a few options (considering it was last minute). Sure enough, at 8:30am the next morning, I get a call from Joe with questions about the job and time frames. By 1pm, a team of 2 wonderful ladies showed up with the best attitude. While cleaning is their speciality, they were willing to get the job done!
The ladies had the best attitude, moved with intention and cleaned out my entire garage. They then assisted in the organization and treated my items with delicacy and care. They were fast, sharp and efficient and within 2 hours, my garage looked AMAZING!
Thank you Superb Maids for coming to the rescue in a fast and professional manner!
– Mercedes T.
I was really debating on posting a review on the company. But it's been bothering me now that I reflect on it. I got my property cleaned early/mid Jan.
I got the move in+deep clean option… With sanitization fog thingy. I appreciate that they had upfront pricing, but to save you time ~600 usd not including cash tip I gave them.
The person who did the initial assessment and sanitizer was really nice.
They did a great job with the bedrooms, bathrooms (phenomenal actually), and storage. My main concern was the kitchen.
I wish they would've given me an estimated time finish on when the job will be finished. I found out later (after 5+ hours) once I reached out to customer service.
I felt disrespected in my own house. Upon arriving, I greeted them and all 3 of them stared at me. One maid was talking in a rudely manner in their native tongue. I understand it's a tough job, but don't put your frustration on me; I hired you. I'm just trying to move in to the property I bought… I assumed they were having a rough day, so I didn't think much of it… But I do have the right to let you know that I'm still not okay with this till this day.
They missed a few spots. I understand they can't get all the walls. But what's really bothering me is how they cleaned one side of the cabinet and not the other. I paid a hefty price and this is not acceptable at all.
Aside from that, everything went great…. But not superb.
– M G.
I did not hire them. They were pushy trying to set the full clean without a price quote. I wanted a walkthrough estimate. They sent me the appointment via text then didn't show and tried to tell me I had the wrong date. When I confronted them with the text, they claimed I had a cleaning appointment two days later. I did not. It was a horrible experience, even after I told them I was not hiring them, they continued to text.
– Eric S.
Superb Maids did a great job at my home and at a home we were putting up for sale. The teams they sent were professional and worked hard. I highly recommend them. Thanks, Superb Maids!
– Ann S.
Who wants to clean a big house when you have kids, work, remodeling, interruptions, and life to live? I called Superb Maids for a deep cleaning quote. We set up a date, time frame, and 3 person cleaning crew for 3-5 hrs. They texted and checked in a couple times before my date and time. They were very organized and took my credit card info the time of scheduling. Once the cleaning crew left the charge was put onto the card.
Yes it is very expensive but then again I have a large house and 2 stories. I have marble floors, tile, and carpet. They even cleaned baseboards and doors. They do not do windows that's extra and so is the oven, laundry, and more are all extra costs. Once they deep clean for the first visit it's cheaper for your next cleaning service.
My crew: Carlos, Fernanda, and Silvia came over for 3.5 hrs. They were very polite and nice. They were bilingual so communication was simple. They totally understood my needs and concerns of places to clean after they did a walk thru first. I knew places that needed cleaning and after the last walk thru before they left I checked and wow they didn't miss a beat. They were thorough and complete, spots looked good as new. I took pics and sent them to my family back in CA and they said it looked like a brand new house. Photos can't show how perfectly clean every room is. My husband and I were impressed and felt a load of stress taken off. A clean house sure makes you feel better and makes it easier to manage moving forward. As we continue to remodel, we will definitely have superb maids come over again. I highly recommend them.
– Laura C.
I am so impressed with their professionalism and consistencyZ you can tell they have a wonderful training program, they care and take pride in what they do. Always nice to come home to a clean and cozy feel. Highly recommended!
– Ava M.
Too pricey! $652 for a single cleaning and $432 a month for a monthly. They told me the initial price
is the holiday pricing…unbelievable.
– Divine D.
I had a wonderful experience with SuperbMaids. From the very beginning of the booking, the office staff were polite and took the order, explaining everything about the upcoming cleaning of my property for the rental . On the day of cleaning, a team of three friendly maids arrived on time and got to work. I was very impressed with the work of these sorceresses, my thanks to them for their hard and great work. The house shone and smelled clean, my appliances, the bathrooms were sparkling, detailed work was done in every room, the beds were beautifully made, towels, pillows folded. They eased my worries, helped me out, as I had planned at the last minute before the arrival of the upcoming guest, the team from SuperbMaids helped and did an amazing job. Insanely grateful to Superbmaids. Thanks guys, you are the best.
– Aziz Z.
Overpriced, unprofessional, bad cleaning job & wishy washy pricing. Stay away. Spent way too much time in one room & left dust, fuzz & toothpaste on dish. Unfinished. Unprofessional. Spent over two hours in the master bath and there was still dust, dirt & hair left over. Disappointing to say the least. I've had my house cleaned many times it's not that dirty & doesn't take more than 3 hours to do the entire house.
– Desiree V.
Very professional, responsive and they did a great job. I had very dirty place from someone we were evicting and Superb maids were indeed SUPERB. Always easy to reach and communicate with. I had an issue where the maids were unable to get inside the condo on the first visit and everyone was very understanding and easily rescheduled without charging me extra. They made a stressful situation less stressful. Reliable, dependable and would hire again!
– Theresa C.
Wow! Superb Maids is a truly superb company. Communication was great during the booking process, and I had a non-cookie cutter request that required communication outside the typical process. Furthermore, I changed my mind back and forth twice, and these folks were gracious and accommodating each time.
The team members themselves were friendly, efficient, and did a beautiful job cleaning. I live out of state and required cleaning of my deceased mother's home before holding an estate sale. It was not an easy clean because there were places that couldn't be reached. Superb Maids managed my expectations in advance about what they would be able to do, and they exceeded them I'll definitely call them again for the final move-out clean.
– Lisa E.
Update: Sigh, after my glowing service from Super Maids I tried numerous times to contact Elana to arrange additional visit(s). Email, phone, text were not successful. Don't know if it was a failure to communicate or a Covid related thing.
I still recommend their work – IF you can contact them!
– Duane H.
Unfortunately this business must have been bought out or taken over by new ownership. The "new" process is a complete disaster and waste of time, on top of that their new prices are triple what we paid before. We went from $275 to $344 to $654 all in a matter of hours for the same house depending on who you speak to. HAHAHA talk about inflation! Some businesses just do not know how to keep great customer service while growing their business. We have a regular monthly cleaning service provider but they got sick and couldn't help us on short notice for our Easter dinner. Reached out to Superb Maids using Elena's old number (she use to be the owner) and I was responded to by 2-3 different people all saying different things to me. Got a quote yesterday, then today they say they need to come out and do an "assessment" at 12pm to make sure they know how many maids to send tomorrow. So here we are at 1pm they arrive one hour late and now the quote from yesterday goes from $344 to $654 and are home is cleaned on a monthly basis already so its not a move in or move out here… for a basic one time cleaning… I'll scrub my own toilets thank you very much. Such a sad story as this was ONCE one of the best, honest, and great cleaning companies in Vegas. Guess some folks dont know how to handle growing business and success. Now they want to use their old clients great reviews (when they were small and growing) and gouge new and returning customers. No thanks! Elena what did you do to your business??? WHY???
– Jacob B.
This was their first cleaning and all three were professional and did a very good job. I would very much recommend this combat for cleaning in Las Vegas. Thank you so Alexa, Lea and Yurielka. Keep up the great work.
– Randy C.
If I could give this company 0 star I would do it. first of all they overcharged me. $515 for services such as mopping cleaning wiping down should not cost $500. On top of that, they did not even clean the windows. They did not want to clean the windows because they said my blinds were fragile and they didn't want to break it. On Wednesday, they canceled my cleaning last minute. They canceled around 2:40 PM on when it was supposed to be a 1 PM appointment. They said they were going to be there at 2:30, and then they canceled on me. Very unprofessional. And also very very expensive for the labor that they did. I asked them to clean my windows and also spray the driveway with water and they couldn't even do that. Stay away from this company as soon as possible as much as you can. Do not hire them to clean anything. They will overcharge you. Hire Molly maids or someone else
– Jay Y.
Returned our money after back and forth with them for almost two days , so at least they saw how bad of a job there maids did and returned our money. We had booked them for every two weeks too, but thanks to there horrible service I found a great local small company, hard workers and half the price. And my house has never looked better.
– Claudia M.
I injured myself during a fall, so I needed help. Although Superb Maids' initial price of $269 was so much higher than the other cleaning services I looked at, I hired them because of the reviews. In my profession, I have hired lots of cleaning services and that's why my expectations are high.
The team of three women was prompt and cheerful when they arrived at 9 am, and as I took them through the house, they even commented that we keep a clean house. There are only two of us who live here, so yes, it's fairly easy to do.
They split up and spent most of their time cleaning the 4 bedrooms and 3 baths. Only one of the beds needed to be made, the other two were done. The fourth room is used as an office. We have very few knick-knacks, so there was little need to move things around on furniture, countertops. Surprisingly, they spent the least amount of time cleaning the living room dining room and kitchen which are the most used. They were in such a hurry to leave by noon, that they didn't give me an opportunity to check their work. They even left behind some cleaning materials.
Going by their own deep cleaning checklist, I was disappointed that their version of wipe down did not live up to expectations. Edges of the sinks and the water fixtures were not cleaned properly — using my fingernail and a wet paper towel, I wiped along the edges to see that soap scum were still there. Blinds/shutters were still dusty. Kitchen cabinets still had some finger prints. Not all wastebaskets were emptied. The piano wasn't dusted. I stopped checking. It appeared that they were not as thorough nor as detail-oriented as they should have been.
I provided this feedback and management was nice enough to offer to have someone come back and finish cleaning or give me a 15% credit. Told them I already finished the cleaning and opted for the credit. My final verdict: the cleaning was acceptable, but not commendable.
UPDATE: The owner reached out to me, accepted my recommendations on how to improve their service, and then decided to issue credit for entire charge. I thanked her, and said I may reconsider hiring them again next time I need cleaning service. Thank you.
– Pacita D.
Angela and Carla did an excellent job on my move out of a place I was renting. They did an incredible job and I was very impressed. Angela was the best!!! I highly recommend her. If you are looking for professional cleaning services, this is the place. Truly a wonderful experience. I highly highly recommend this company!!!!!!! I would give them more stars if I could
– Debra W.
Sparkly House Cleaning
Specialties: Sparkly started with one intention: Cleaning homes and creating infinite happiness.
We specialize in all Home cleaning, maid services, and residential cleaning.
Keep your home clean and everything follows suit. This is the driving motivation behind everything Sparkly does. Whether it's in the community, in your home or at our business. Established in 2014. Many cleaning companies offer low introductory rates. Many of us at Sparkly have been so attracted to them, that we've tried them ourselves. After a great sounding price upfront, slowly our monthly cleanings increased in price while the quality decreased. Eventually, like many customers who enter at these "shockingly low prices," we left the cleaning company we were using because we felt a bait and switch.
When we started Sparkly we wanted to get as far away from that experience as possible. This is why we actually have a model that is the opposite of low introductory offers.
The first price you pay is the highest price you'll ever pay. Why? Because that's staying true to supply and demand, and staying true to what your experience should be.
We believe in long-term relationships, not one-time offers.
We believe in making things right.
We believe in direct and honest communication with our customers.
We believe in high touch service.
We believe in honest-to-goodness home cleaning.
|Address||Las Vegas, US, NV, 89101|
|Contact No.||(702) 850-1540|
Sparkly House Cleaning Honest Reviews
Tina did a fabulous job! I've noticed in the past with other cleaning companies, sometimes cleaners won't move things, just clean around them. I can tell she moved everything on my countertops and thoroughly cleaned them! She also showed up a few minutes early. Right on time, reliable and did I great job. I will be using this company regularly!
– Kimberly D.
I contacted three companies before settling on Sparkly House Cleaning. For our old apartment, we had standard house cleaning. Everything went well; the carpets were vacuumed, and the floor was cleaned. The toilet was not as clean as I had expected. Furthermore, they do not provide a comprehensive cleaning program. Only a few things are included, and there are many things that you may require that they do not provide. We only chose them because we needed the place cleaned right away. Thank you so much, folks!
Just a suggestion: please make sure to specify the areas you want them to focus on cleaning as a few spots were really missed.
– Alicia H.
Well I had paid extra for cabinets drawers and fridge to be cleaned out and the price total was pretty high but I didn't mind considering it would be done with the name sparkly but no I inspect today and the cabinets and drawers were not wiped down, neither was the door or outside of the fridge. Stove top was not wiped down. Absolutely unhappy would definitely not recommend at all. Total spent was 274 for nothing absolutely waste of money
– Maria C.
I was looking for a housekeeping service. I called this company and left messages but they never responded.
– Victoria C.
They did amazing work. They also sent updates to your email. They were 100% transparent
with things they could to the best of their abilities I would recommend 100% of the time.
– Bj B.
Baseboards & reachable ceiling fans
Inside oven & microwave
Vacuuming & wet washing of floors
Toilets, sinks, showers, mirrors
Dusting of surfaces
The above is advertised on their website. I hired this company thinking I was having a "deep cleaning" of my home done and was told they do not offer this services and i misread or misunderstood their services. The point of the matter is that they did NOT clean or dusted any of my surfaces in my home even though it was nearly empty and still took them almost 5 hours to do so. The main concern for me, was baseboards and reachable ceiling fans and i brought it to their attention and it was also NOT done. I had to hire another company to do their job barely a week and a half after and pay again. The girls barely skimmed through the kitchen and didn't even move any items to clean the surfaces of the kitchen completely. I had to tell one of the girls to clean the master bathroom faucets again because after I was told she was done, they were still very dirty. I sent pictures and videos the same day showing the company the poor job they did in cleaning the house and yes i expected a deep cleaning but even the basic cleaning or initial cleaning they offer was not satisfactory. None of the above was done as advertised. I am not being picky or demanding, I just expected for them to do a fair job for the price I paid to clean my home. I communicated to them what I needed they made it seem like it was my fault for not reading the fine print.
– Lauris Z.
I sent out a request for a quote to several cleaning companies. Sparkly House Cleaning was the most responsive and friendly quote I received.
Kyria was who I had for my first visit and she is just amazing! I wasn't feeling well that day (nothing contagious) and she was so sweet and understanding. When she came back the next tine she remembered I wasn't feeling well and asked me how I was doing.
She did a great job. She walked me through everything she did and everything looked great! I really appreciate her.
My husband and I both work a lot during the week and some weekends. This was one of the best decisions I have made. I have my weekends back with husband instead of cleaning.
Rates are incredibly reasonable and worth every penny. I am a fan of this company, the owner, and the girls she employs.
Highly recommend Sparkly House Cleaning!
– Jayme T.
Very prompt, polite, and efficient. Attention to detail. Will definitely use them again. Fantastic work.
– Brian J.
Scheduling was ok. You have to provide a credit card to hold a date and time. The website lists ALL the things they don't do. Which is a lot. So I paid an extra $45 for my refrigerator to get cleaned. I booked them for a move out. Was given a 8-9 am arrival window. First cleaner came on time at 8. She asked what I wanted her to focus on. Told her the bathrooms. Second cleaner arrived 15 mins later. Left the house it was almost 9. Got back to the house around 10:40ish. Opened the door and the house is empty. The girls are gone. Door is unlocked. Told them to call or text when they're done. One of the window blinds was left lopsided, the kitchen cabinet was open and guess what? The refrigerator was never cleaned! The light switch outlets were still dirty (which are basic things ANY cleaning company does) and the only rooms that looked clean were the bathrooms except for the light switches. I called to complain and they said they could send out the first girl to clean whatever they missed. What?! That's what I hired you to do in the FIRST place. I opted not to have them come out the next day because I had the carpet guys scheduled after they left and didn't want them dirtied again. I ended up cleaning the rest of the house. If you have an extra day to spare so they can come back to make up for areas they didn't clean go for it. Two stars for the first cleaning lady f and for them reaching out to try and make it right.
Updated review: I've added a star for them reaching out once again. Good customer service. I don't think there's anything they can do to make it up to me as I have already moved out of my rental. I do want to support small businesses especially during these times but I also feel I must leave this honest review.
– Mg H.
Absolutely wonderful company! All of the staff that coordinated the cleaning were pleasant and prompt in all communication. They fit me in quickly and being able to provide my payment information up front meant not having to deal with money after the cleaning was complete. When the cleaning crew arrived they immediately got to work after a quick tour around the house. There were three in total and they were all very polite. They made to sure have me check each area as it was completed to make sure I was happy with the end result. If you're looking for a local cleaning company they really can't be beat!
– Delaney P.
This is an update to my original review:
I still feel like the services provided for the cost are better from some other companies in the area.
However, they have great customer service and will jump through hoops to make sure their customers are satisfied.
I do appreciate them making amends for the first job.
– Joshua S.
Crystal was very helpful and explained the cost and process clearly. We needed someone to help us clean our rental house we left. I was swamped with travel for work and my husband was exhausted from moving. Sparkly House Cleaning came in and did an AMAZING job. The rental house looked better than when we moved in! My husband was there to let them in and said they came right on time.
Overall, I am super impressed with their service!! In fact, I'm considering hiring them for a weekly service.
Great job, Sparkly House Cleaning!
– Rachel W.
So happy with the cleaning done in my home today. The team was prompt, efficient and professional….both ladies were so friendly, and covid safe, thank you! Will definitely be using this company on a regular basis going forward, well done!
– Kathryn K.
I'm revising my review based on the fact the company did try to come out and fix their initial poor service. If you want more details feel free to message me on yelp.
I paid over $300 to have my house deep cleaned. Pretty much the house did not get cleaned! There was still a pee stain on the toilet rim!! (We just bought the house and found it in this state). They called out a clean up guy but he said the job was to big for him. So they called another cleaning crew. They did a more satisfactory job but they still missed things. I did not feel like calling again, since we both work and don't have enough time. It was a lot better than the first time, but not to our usual standards. A piece of advise the owners, in my experience the owner comes check the work of the people they hire to insure the work they do is up to their standard.
***Please note that I indicated in the fill out form that this was a move in clean. If the owner has to resort to accuse me of lying you know something is not quite right.
– Stella D.
It's been over 2 years since my last review of these guys, and I can still say they are the best!!
They're a local company that I trust in my home. I also operate my business out of my home and have employees here and they are extremely respectful of the workspaces and the noise, and they get in and out quickly.
Also no matter which crew is sent to work on our house, the cleaners who show up always get the memo on our preferences.
I've recommended them to friends and family confidently. We like how responsive they are whenever we update our requests. We've only had two times in two years where we had a miscommunication, and they were incredibly responsive and sent someone out to address the issues. And the issues were small – it's a cleaning, it's a simple thing, and they make it a simple experience for us. 5 stars, all the way.
– Jm L.
Karen arrived and went right to work,left her alone ,I had an appointment returned in hour my bathroom and kitchen looked new.
– Marilyn R.
I have recently become a monthly user. They are efficient, friendly and do a terrific job cleaning my house. I have recommended them to several people after the first cleaning.
– Stu C.
Very good, very fast, very honest. It's the trifecta of cleaning service awesome.
Was relocating, and wanting to leave the rental spotless. I have a dog. I wanted the house cleaned within 4 days.
I called Sparkly House Cleaning, and after discussing the situation, the lady on the phone actually recommended I try out other places for a cheaper deal, since their initial clean is "more expensive and thorough" as a prep for continued services (And I will say now, if I had remained in the greater Las Vegas area, I would be using this service for continued cleanings). I called around and even got a quote from another well reviewed company. The only problem is that they did a lot less, but for more, so I contacted Sparkly again and went with them.
They showed up 15 minutes earlier than their appointment. They were absolutely efficient, walked through the house and confirmed what all I wanted done, and then set to the task. I went out to mail some packages, and by the time I had returned, the place looked almost brand new. This was just over 1 hour, but the kitchen and bathrooms were spotless, the floors were clean, the carpets were clean (no dog hair!), and everything was in order.
I really appreciated not only the willingness of the staff and owners to work with me on a tight schedule, but also their direct honesty and genuine concern for their customers (I felt "valued").
I am both glad and confident to recommend these people.
– Lonnie K.
I have been very impressed with Sparkly Cleaning. They are very quick to respond any time of day or night. The quality of work was outstanding and the cleaners were excellent with our pets. We're excited to put them on a recurring schedule. Price is more than fair for the quality of work!
– Michelle J.
Arrived right on time, and the ladies did an amazing job! Very friendly, accommodating, and detail oriented. My house was definitely sparkly clean when they were finished! Look forward to using their monthly service!
– Anna B.
JV Magic Cleaning Services
Specialties: A friendly, responsible, and reliable cleaning company you can trust.
We specialize in residential and commercial cleaning. Give us a call now to get a free estimate.
|Address||4297 Boratko St, Las Vegas, US, NV, 89115|
|Contact No.||(702) 601-7994|
|Website||Click here to visit|
JV Magic Cleaning Services Honest Reviews
I hired JV Magic Cleaning Services to clean my friends house that we rented for a year.
I was very happy and appreciated the attention to details. They thoroughly clean my friends house from top to bottom. My friend was very happy with the results!
Thank you JV Magic Cleaning Services!
– Lisa Q.
My husband and I were looking for a new cleaning company for our rental properties and I chatted with Miriam over Yelp and she was quick to respond, gave me a good price and was available. She said all the right things but when it came down to it, the job was not done. Usually a cleaning company gets the job done in one day and doesn't have to come back. Miriam came back 3 times and the house was still not clean and in no condition for new tenants to move in or to even have it open for showings. When they were there the first day they were in a rush and didn't schedule enough time for the cleaning and had to rush off to another job which I did not appreciate. After her being there three times
I found a LOT of missed stuff that wasn't cleaned. Underneath the microwave was filthy, the walls in the kitchen weren't wiped down, there were cabinets that weren't wiped down, shelves inside the cabinets that were missed, outlet covers weren't even wiped in the kitchen, the laundry room was not clean (they pulled out the dryer and tore the dryer vent off the wall!) , underneath the sink was not wiped clean. I spent 5 hours cleaning MYSELF after the cleaners. All it took was 'goo gone' to get the grease off of the cabinets.
I got a bottle of 'Awesome grease remover', rags, and a scrub brush all from the .99 cent store and I cleaned it all myself. I have never had to do this before for any of our 9 rental properties. VERY disappointed. I texted her all of this and all she could say is she was sorry and thank you for letting her know so she could do better next time. I was offered no compensation back. Stressful and frustrating to say the least. Maybe only hire her if your house needs a light dusting because a "deep clean" is not her thing.
– Jennifer L.
I contacted Miriam on Yelp . She was quick to respond with a very fair quote so we scheduled for July 4th . I had previously had a pretty fantastic cleaner who moved out of the area so my expectations were high . Miriam and her team did an excellent job ! Maybe , even a tad better than my previous cleaners!
I will be calling her again in 2 weeks and highly recommend her to everyone I know !
– Butterfly I.
The best in the business, Miriam was amazing. I can't say enough about how happy I am with her work. Great to work with, helped me with making my home feel clean. You can tell she takes pride in her work, I'd give her more stars if I could. Detail oriented, well organized. The BEST!
– Sanja J.
First time using JV Magic cleaning and will not be the last. I will be making it a bi-weekly thing. They did a fantastic job cleaning up my home, which is not an easy task, especially with two big messy dogs. Fast and efficient, and didn't mind when one of my dogs got loose and was playing tug a war with the mop. Highly recommend their services.
– Benson L.
Specialties: Professional full cleaning services. We are fully licensed, bonded, and insured. Clean background checks and drug tested. also fully covid vaccinated. We are meticulous, detail-oriented, responsible, reliable, and punctual. We bring all our own supplies and equipment. which are sterilized after each use). We do not take breaks nor do we rush any job. We will listen to your needs and go to work. Making sure you are 100% satisfied before we leave. Thank You for your time.
|Address||Las Vegas, US, NV, 89115|
|Contact No.||(725) 252-5326|
|Website||Click here to visit|
WeMeanCleanLV Honest Reviews
I just got off of the phone with Deborah and I must say that I am so relieved to have spoken with her! Scheduling an appointment was so easy and she definitely put me at ease because I'm going through a nightmare situation with my landlord basically kicking us out. She was such a pleasure to talk with, and I feel like a weight has been lifted off of my shoulders for not having to do the cleaning myself. I'll update in a couple of days when the service is completed! Thanks Deborah!
– Julie Ann D.
No Debra, I am not lying. Additionally she sent me a near psychotic rant via text the next day. Screenshots of communication attached. Perhaps you shouldn't lie on top of being unreliable
– Boyd N.
Deborah was AMAZING! I hired her to clean and organize a kitchen and by the end it looked like new! She was also amazing and super patient with my niece and nephew who kept asking all sorts of questions. Most people would be annoyed, but not her and that's definitely what I am most thankful for! I know what I hired her for was going to be overwhelming and a lot, but she tackled it very fearlessly
– Andrea S.
Honestly I believe this is a scam. She never showed up nor responded to my texts or phone calls. Debra sounded too good to be true saying she would give me 1 free hour for the inconvenience. One time I texted her at the number she gave me and received a text back days later. Not a fan of scammers
– Lorena R.
Deborah was terrific! Arrived on time and came fully prepared to do her job. She presented copies of her license, bond and insurance without a request. Greatly impressed with her integrity and her drive to do the work that was needed. Will hire her again.
– Mike E.
Specialties: We are a cleaning company that offers its services with the highest quality for our clients. Don't hesitate any longer and write us to find out what you need, or contact us now to start working together.
|Address||1560 Northwind Ct, Las Vegas, US, NV, 89110|
|Contact No.||(347) 608-4439|
|Website||Click here to visit|
Zepeda Cleaning Honest Reviews
I found Erick with Zepeda cleaning a couple of weeks ago on Yelp. My old cleaning company wasn't cutting it so I thought I try someone new. The first time they cleaned it was amazing how much my old cleaning person missed. It felt like a brand new house again.
I how have Erick and his crew come over weekly to maintain the cleanliness and I couldn't be happier.
– Jakub M.
They did a good job, were responsive and very helpful. Best price point as well. In and out and did great!
– Chase A.
Eric and his staff were absolutely AMAZING !! They are responsive , fast , and cleaned my home throughly for a move out..I am so elated I chose them for the job .
– Sabrina W.
Needed a deep clean of my commercial stove at my home. Quick response over Yelp with a quote. Within a couple days I had my stove cleaned for under the price quote. Very nice couple and left area around spotless.
– Lyndsay B.
Did a great job, no complaints. They showed up early and were very fairly priced.I would hire them again.
– Steven T.
This cleaning service came through SAME day for me for an emergency move out clean that I needed done before I turned the keys into my apartment. The cleaning service I booked before was unreliable and Zepeda canceled a morning appointment just to accommodate me. The owner came with two ladies and he also stepped in and cleaned as well. All three of them did a wonderful job for a last minute appointment and even when they were done and I pointed out a couple spots that needed a little more cleaning they all stepped up again and made sure the job was done. I am pleased with their service and accommodation!
– Ellyse C.
I called Zepeda Cleanio help me clean up my place in Las Vegas. By the time they were finished I tought i had twice as much space. It really makes a difference when everything is neat and tidy and so clean.
I don't have time to do it myself. So the service worth it and the people were so nice.
Thank you Zepeda Cleaning.
– Steven C.
Zepeda Cleaning was wonderful! Responsive, timely, and professional. I appreciate their services and highly recommend.
– Stacy J.
Everything went great. Pricing was great for the size of my home. The place is clean, tidy, and smells really good. Communication was easy. They showed up on time and were finished fast. Thank you again!
– Jayme C.
ScrubLV Cleaning Services
Specialties: A clean home is a happy home. Our business specializes in making residential and office customers feel great at home with a simple, affordable, and trustworthy cleaning experience. We provide a range of services, including standard, deep, heavy-duty, rental turnover, and moving cleanings. Our goal is to deliver on time and provide the highest level of customer service to the greater Las Vegas. Established in 2018. That's when we decided to use technology and top-notch customer service to reinvent the house cleaning experience. ScrubLV Cleaning Services is a local, minority, and woman-owned residential and commercial cleaning company. We are licensed, registered, and insured.
Our company was founded on the following values: integrity, commitment to our customers, passion, honesty, and accountability. We provide flexible job opportunities for people of all walks of life, ages, races, and ethnicities, including minority men and women, to make a livable wage and provide for their families.
Our number one goal is customer satisfaction. We aspire to be the most valuable residential and commercial cleaning service and are committed to providing professional cleaning services that exceed your expectations. Quality is the essential element of our business. We will always clean your home to your specifications so that you can spend less time cleaning and more time doing the things you love to do!
|Address||Las Vegas, US, NV, 89103|
|Contact No.||(702) 766-7889|
|Website||Click here to visit|
ScrubLV Cleaning Services Honest Reviews
I just moved into a condo unit. The floors looked clean on the surface but as we walked around on them our feet, and socks etc. became absolutely black, it was ridiculous. So I made a quick phone call after researching Scrub LV on yelp and a young gal by the name of Ashley came. I told her I only needed my floors done and she was so friendly, super nice and asked if there was anything else she could do while she was there because I had no cleaning products. All of my items were being shipped to me in a week. After she left I went over the floors again with a wet swiffer that I purchased and was still getting up more grime on the swiffer pads. Ashley should have changed the water out several times with floors this dirty but never did. I don't think either of us realized the amount of grime that were on these tile floors. Still recommend this service.
– Julie A.
The cleaners came on time and did a great job. They went over on time and the office called to explain their super complicated billing. Since they went over on time they adjusted the service by canceling then resubmitting. Which is fine but then they started talking discounts and all that and it got confusing. They also wanted to charge me because my wife was cleaning the spaces they would not clean for the package I picked. Like the fridge interior and oven interior. I picked deep clean which said that those were not covered which was fine because we planned to clean those our selves. I guess they just don't want you doing it the same time the cleaners are there.
I will happily reorder this cleaning service once I can understand the billing until then they are a hard no.
– Cody M.
I booked an hourly job because I needed only certain areas of my home cleaned. I booked 1 lady for 3 hours. I was emailed a confirmation after I booked my appointment and sent an email & text reminder the day before. Danielle was assigned to my cleaning. She arrived on time and was a hard worker. She cleaned what I needed and it looks great!
– Monica N.
Total bait and switch. Keep an eye on the invoice emailed to you. I didn't lie nor did I change my property size. Yetttttt
– Hazel B.
Great job on cleaning our rental property. On time, fast, and detailed. Would hire again.
– Jennifer H.
Left a very thorough note explaining what I would like to be called about. In addition to this note i paid extra for "heavy duty" cleaning. Instead of calling and explaining their process, they sent a crew. Determined the place unable to clean due to junk removal, when I actually didn't expect any junk removal and actually have a junk removal service coming on the 6th. And due to the crew arriving at the property and them not calling me to explain and ask questions, they just did not clean and charged me a 50$ cancellation fee and embarrassed me in the process.
Even on the phone call with the company telling me they can't clean, he acknowledged my note.
In response to their response, AGAIN there were no expectations of junk removal and definitely no expectations for anyone to empty my CONTAINED litter boxes. AND no hoarding.
– Torilynn M.
I've used ScrubLV a couple of times now and always been impressed. They are very responsive, they show up on time, they are respectful and get the job done well for a very fair price. I'll definitely be using them every time I need a deep clean at the house. Always makes my wife happy coming home to a super clean house!! Thanks team!
– Joshua V.
I ordered service for a very easy cleaning on a vacant house. It was already surface cleaned.
The cleaners were very friendly, and on time, and I did tip them for their courtesy, but beyond that, the experience was a disappointment.
I was outside dealing with landscapers while the cleaning was going on, but now I'm sorry I didn't follow them around and direct them.
First of all, the house reeked of PineSol, enough to give me a sick feeling, so I had to open some doors and windows to air it out.
The floors, which are luxury vinyl plank, were immediately showing footprints, so I'm guessing the floors were washed with PineSol, and not rinsed, leaving a residue causing footprints.
The kitchen cabinets are newly refinished, and were also washed with PineSol, this left streaks and blotches on the surface. I'm pretty livid over that. I brought this to the attention of one of the house cleaners, and she went over it with a wet paper towel. Water on wood cabinets, PineSol on wood cabinets, WHY?!? Later on as the lighting changed in the room, several of the cabinets had streaks, and one looked wiped properly, but was only half done, picture enclosed.
The surface of the stove also had a residue on it, that I had to use Windex to get rid of.
The bathrooms were done very well, so I do want to give them credit for that.
However, I do have to wet mop the floors again, and redo the cabinets.
The house is going on the market and we are on a deadline. As I said, it was not a hard job, was already surface cleaned and just needed a final clean up of construction dust, etc. and to look good to potential buyers.
But now the house smells awful and I have to back track and redo what I paid for.
PLEASE ScrubLV, use less offensive cleaning products, not everyone is a fan of the smell of PineSol.
Also, if you respond to my review, be smart enough business owners to coach your employees, own up to shortcomings, and don't blame the customer.
Addressing the owner's response:
The owner seems to spin the situation to fit her narrative. There was no construction work going on during the cleaning service. It's obvious this company can't accept an honest review. Please don't text or call me anymore.
– S B.
Horrible customer service!
The say our price is this and the you go tot heir website and way more $ – waste of time
Just see by the owners resonse to this…I rest my case!
– Nathan C.
ScrubLV came to our rescue. We were in need of a good clean with very short notice. ScrubLV showed up on time and WOW the end project was amazing! The crew was respectful, clean, and thorough. Worked quickly but efficiently and we couldn't be happier with the outcome. Outstanding service has won us over we are now a repeat by weekly customer. Thank you so much for coming to our rescue. All the best!
– Kathy B.
Very responsive online and easy to schedule cleaning. The team that came to my house was very polite and professional, they did a great job cleaning some tough messes I wasn't able to. I will be signing up for recurring services now!
– Tess M.
I'm usually very picky and particular when it comes to a good cleaning. I usually do it myself but with a newborn baby, I just can't seem to find the time or energy so I decided to hire a cleaning crew and I am so impressed! I'm not sure why I never invested in this earlier. It saves so much time and energy. There's nothing like coming home to a clean house and ScrubLV exceeded my expectations. This will definitely be a routine thing from now on
Thank you so much! I would highly recommend to all my friends and family!
– Vanessa P.
Unfortunately my experience was so bad I had to send cleaner home. Firstly, they sent one guy to clean my entire home. I called the office mediately. The man who responded continuously argued with me. He would not fix the situation. After letting him know that I will let this person clean today but not continue on using their services, he then told me there would be fees for not continue using their service. After a tenuous argument with the man who works in the office I finally said I had to go. I did give the housekeeper $20 and let him know he could leave after just being at my house for 20 minutes. Lastly, the only cleaning done was he cleaned the dirty dishes that were in the dishwasher.
– Wendi J.
This is the third company I have tried and Scrub LV finally got it right. On time, professional and reliable. Their lead cleaner Vita was great, very detailed. Will use them again.
– Elbony H.
Very prompt and professional! Great communication and very thorough. The price is extremely fair. We use this service monthly. Highly recommended.
– Kyle J.
After my 4th phone call to cleaning companies; ScrubLV were able to help me get an appointment for a 'Furnished Finder' home for my client. I normally do the cleaning, but i was desperate, as previous tenants left home in a disgusting manner. Two days is all i had to get the home ready for new long term renters. ScrubLV, assigned two wonderful hard working people that did an amazing clean for me. I helped where i could, i truly recommend this company! Rate was definitely worth it. Communication was beyond exceptional, reliable and trustworthy employees, as i had to leave for an hour. 5 star rating here.!
– Nicole B.
Let's just say ScrubLV did not disappoint! Came home and everything was cleaned. Great service! Thank you scrubLV for taking care of me and my home! I highly recommend them!
– Gaby S.
So I've used several cleaning services and scrub by far is the best. Customer service was awesome and the process was easy and simple. They did an amazing job, very thorough. I'm definitely using them again for my house and my business.
– Carla A.
Outstanding service from start to finish! The reservation time and options were so easy to book and pay for online. I signed up for the reoccurring rate, cleaning every 2 weeks. the website is so easy to choose the date/time and to reschedule if needed I love that there was a chat feature on the website so any questions I had were quickly answered. The one flat price was so appreciated. No surprises or extra fees added! I wasn't home but was told two cleaning technician showed up and did a fantastic job and we're very professional. I came home to a fresh and clean home. Couldn't be happier with the process!
– Nat O.
These guys are incredible! My aunt due to health issues was unable to clean her house for quite a long time. The place was a DISASTER. Dirt, grime, cat hair everywhere. Every room, every surface. Worst case scenario. But Scrub Lv swooped in and performed a miracle, leaving the place looking and smelling like new. The owner, Khyla, is very hands-on and has excellent communication skills with her clients. Their pricing is fair and their cleaners are very nice and have the "can do" positive attitude that you are looking for. Just a great experience.
– Kelley32 T.
Specialties: My focus is quality. I never cut corners, even when it's more expensive. Some of my competitors are cheaper, but I will take the time to make sure you're 100% happy. We also offer certain services that my competitors don't offer, such as laundry, dishes, and organizing.
We specialize in:
– Routine Cleanings
– Deep Cleanings
– Event Cleanings
– Commercial Building Cleanings
– Move-Ins and Move-Outs
– Post-Construction Cleanings
I have hired housekeepers but was never satisfied with the service they provided and the services they would not offer. I decided to offer what others did not. I include laundry and dishes in my quotes, I use high quality products, and I organize your home as I go along, helping to make your life easier. Clutter? Dust? We got this! Established in 2020. This business was built during the pandemic. May 24th 2020 was our official day of opening! 🙂
3560 S Polaris Ave
Ste 16, Las Vegas, US, NV, 89103
|Contact No.||(855) 500-6243|
Magic Maids Honest Reviews
Look no further for your housekeeping needs!!! The best Maid service we have used in 10 years.
Everything about the business is professional from contractual and administrative procedures, to of course, the cleaning professionals service.
They arrived with at least twice as many cleaning products and equipment prepared for all cleaning needs. The team of two ladies worked twice as hard as any other company we have had before. They use checklists to confirm what is expected of the service at the time of booking, and the staff reviews the same checklist with you while the service is being performed so that all issues can be addressed and resolved to more than satisfactory standards.
Most importantly, the staff are trained employees of a Las Vegas based business. They are not random "gig workers" barely screened or even trained by out of state companies operating "in the cloud."
I am so glad to have found my new cleaning service.
– Mary B.
Italia was very quick responding and flexible with dates and time. She sent over 2 people to help with carpet cleaning in 3 bedrooms, hallway, stairs, and 2 couches.
Great customer service!
We paid $336 (invoice attached for pricing).
They did hit a couple of our floor boards and chip off the corners but, they brought it to our attention quickly and they offered to get it fixed!!!! I still would absolutely recommend them!
– Sydney C.
We had 3 ladies deep clean our home this past Saturday March 19th. Elsa, Melia, and Gelsby worked fast and thoroughly! They were on time and very friendly. Our beloved 18 year old cat had to be put down the week before and both my husband and I are allergic to cats, which is why we wanted a deep clean to minimize the dander and fur. Our baseboards, carpet, and tile look great. We were shocked at how clean and fresh our shower looked too! We are definitely breathing better!
Magic Maids did an amazing job and we won't hesitate to call them next time we need our home deep cleaned. Thank you, Magic Maids!
– Lalaine B.
We have just finished our second cleaning with this company. I didn't write anything the first time because I didn't want to commit they would do a good job until I have used them a couple times.
After today we were very pleased with the detail of the job the crew has done.
My only surprise is that we were to have the same cleaners each visit and that didn't happen. We had a good crew with zero complaints but wasn't part of the original agreement.
I am a very picky person and both teams were great!
– Scott J.
Opinion still stands, please beware of this company as this is how they handle customers who don't agree with there "cleaning services."
What happened to customer service? Also, at the bottom of the Yelp page it shows "unrecommended reviews," please review those first.
– Simone C.
We moved out of our house and needed it cleaned before the new owners took over. We weren't there when the cleaners arrived or left, (due to us living on the other side of town) and when we walked in, the house looked and SMELLED amazing!!!
They even left us a sweet gift!
Definitely will be using this service again and will highly recommend to anyone.
– Natalie B.
The owner lacks professionalism and accountability during my experience with her.
After the cleaning, we found three window shades were broken by the maids. They. rolled it up when we did the walkthrough so I couldn't tell. I texted the owner Italia to let her know. Not necessarily her fault, just a feedback to her team.
Next morning, I found my phone number blocked by her. She also blocked me on Yelp messaging where I originally found and talked to her. I find it hard to understand why Italia choose to straight block a paying customer. It's not what normal people would do. We ended up replacing the shades ourselves.
I find the other negative reviews very relatable. She treats consumers like enemy. I won't be surprised if she leave a reply under this review trying to depict me as a dishonest customer, which she seems to be very good at.
I read her introduction talking about 'quality' and 'never cut corners'. I was touched by the 'women owned business' part. Now I'm just disappointed by experiencing the worst customer service I've had.
– Rachel Shuyan W.
Magic maids…an apt name for a company with workers that work so hard and efficient it's is like magic. I scheduled a deep clean and my home looks almost like it did when I moved in, 12 years ago. Unfortunately, the home was in much need of their services and the job is much bigger then just a day. The owner let me know ahead of time that the job not only needed another day but needed to be extended that day too. She quoted a more than fair price for the extra time promptly and before services were rendered. The two ladies working in my home kept going at a pace with quality I could only dream of matching. They were not only professional but kind, courteous, and understanding of my situation, without judgement of any kind. I've already scheduled another day for them to return and do more of the homes needed TLC cleaning. It is even in the cards that a regularly scheduled "regular cleaning", as they called it-I don't think "regular" is even close to the service they provide-, to be set.
– Greg L.
I hired Magic Maids to deep clean my parents house as a present to them since I know they aren't able to keep up with it. My parents are both disabled and empty nesters with a house too big for them.
They did a great job on the house even though it was a disaster. From beginning to end they were prompt, professional and reasonably priced. After calling at least 5 businesses and there was either no answer or no availability Magic Maids picked up the phone immediately and got back to me within an hour to talk to someone to get a quote. The owner personally called me the following day to let me know how it went after being on site for over 6 hours. Can't recommend them enough.
– Jocie M.
Magic Maid staff are always accommodating and hard workers. I have used them since last year when the pandemic lock down ended and have never been disappointed. If something was missed, they are always willing to come back and make sure the client is satisfied and happy.
All i can say is: YOU GET WHAT YOU PAY FOR!!!! Totally worth using Magic Maids!
– Jackie B.
I wanted to be a client– but sadly was cancelled on twice. My quote was good and the business was very responsive to calls and texts. But in the last month they have had reported to me staff turnover and staff out sick and cancelled twice. I really needed someone to be reliable and help for company both weekends. The first time I wasn't able to find someone. Struggling to find someone now. Reliability is an issue– so if you're looking for a company to do a move out clean, you may want to consider someone else who can promise to deliver.
– Christine D.
They arrived promptly, were organized and my house was spotless. I will hire them again!
– Stacey F.
Amazing job. The business was very responsive and the cleaning was amazing. I knew the dirt in my house was in trouble when the maids got here and one immediately hit the base boards with a fury.
I've used other cleaning services and this one did not give me one area of complaint as I have had in the past. My home is spotless and refreshed.
I would definitely recommend them for their attention to detail and customer service.
– Wolf H.
This Is the Worst Place I have ever had Misfortune of Attempting to hire. The crew arrives and they immediately let me know that they will not be able to clean the vents even though they told me they would be able to clean the vents when I first hired them over the phone and when I told them the main reason I hired them was because of the vents and the fans they said well sorry we cannot do that because we cannot climb a ladder to do it and so I proceeded to cancel it and of course Sheila did not mention on the phone that she would charge me for canceling for a service that was never delivered and she charged me $175, just like she never disclosed half of the stuff that she should've disclosed in the first place. this place is a rip off avoid jt like the plague I'm disputing the charge and this is the most unprofessional place I have ever had the misfortune of hiring. I can't believe I have to give 1 star to post a review.
Update! Business owner responds by saying to take my review and shove it.. how professional. Also, when I mentioned the vents needed to be cleaned that might've been a good time to mention the height limit. The employees were never asked to clean the ceiling, I mentioned to you this is a move in cleaning and I was intending to paint the place which is why emphasized the grease needs to be cleaned as I do not want to paint over it and you said it won't be a problem. So please don't go lying in your unprofessional response like we didn't discuss all this to justify stealing 175 even through you refused to deliver what was verbally promised.
– Sarah S.
Amazing duo Yolanda and Herata did an amazing job. Italia was accommodating with my last minute request.
I highly recommend Magic Maids.
– Willie S.
They met every need my house turned out great! I would definitely recommend magic maids.
– Shanniece M.
I hired Magic Maids because they were super responsive and had decent rates. I love that I was able to pay either by credit card or by Zelle. The bathrooms came out super clean and they took their time. If something wasn't up to snuff they redid it without any complaints. Overall they did a great job!
– Diana N.
Lovely experience. Communication from start to finish was timely and professional. And their website is self-serve, which is important to me. The ladies were lovely and patient with my puppy and toddler running around the house and their work was solid. They even left me a small thank you gift. It was really thoughtful and embolic of their communication and quality cleaning services. I tried Magic Maids after lack of communication from another local, well-known company and I'll be sticking with Magic Maids for regular and deep cleaning going forward. Prices were affordable too! More so than a few other companies.
– Clara B.
Magic maids have been great for our family. Everyone that has been to clean our house has been great! We will continue to use them every month.
– Meg G.
I called to get a quote to clean my house they gave me a price of three hours for $382.50 I asked her twice if that was the correct price and she told me yes then they called me back and told me they had to reschedule me because the calendar wasn't right so they scheduled me for Friday and told me only two people would clean my house and it would take 6 to 7 hours. Then she told me the price would be about $500 she said she did her math wrong. Would not recommend them very Unorganized.
Wow ok so just let me say that when I spoke with the girl on the phone I did tell her that my parents were in the hospital with Covid but it has been a month since they have been in the house and the house has been cleaned and yes it was done professionally with chemicals that kill the virus. I have a lot going on and my parents will be home soon so I wanted it cleaned . I received a call from the owner and did not receive a sorry from her nor was she understanding why I was upset . She said to me I'm asking you nicely To take off the review because I should not have written the review because I did not have an experience with them. She said she had an emergency and the girl I spoke with was new . I had set up my appointment and after I called back to get a quote for fogging and disinfecting . I said thank you I just wanted a quote . She then told me she had to reschedule me and cut the amount of girls down. If you did not want my business say so . I have contacted many cleaning place and have been fully honest with them . Some say yes and some say no but they do not beat around the bush . I am not one to write reviews this is my first time. But when you own a business and my husband and I do professionalism is needed . The owner was not sorry she just kept giving me excuses and was being defensive. When A potential customer is telling you about there experience , as an owner you should say I'm sorry and what can I do to make you happy. She told me she has worked her ass off to build this business not saying I don't believe that but you don't speak to your customers like that . If you go about it a different way I probably would've taken it off but she was rude . Telling me I don't own a business when I do. When you own a business and you have something come up you need that one person there that's going to make your customers happy and run your business right you should have the correct information for them to give to your customers. Not leaving them ill-equipped to answer normal questions customers have. No I did not experience this company's actual service and I'm glad I didn't. I'm leaving a review about the owner and her hostile demeanor. Your first experience starts with the person that answers the phone.
– Janet B.
Joys Mobile Maids
Specialties: WE are a locally woman business specializing in residential and commercial cleaning. WE offer deep cleaning. Move in and Move outs and scheduled cleaning. We service the entire Las Vegas Valley. Call,text or email. 10% off for new customers !
|Address||North Las Vegas, US, NV, 89031|
|Contact No.||(702) 834-2460|
Joys Mobile Maids Honest Reviews
First time using Joys today and we are very happy with the outcome. It was much cheaper then Superb maids and they came out within 48 hrs of my first email inquire. They were very kind and though even cleaning above my cabinets and our ac vent. Glad to support a small business. Will be using them again!
– Angela T.
Joy and her team are amazing and so sweet! I am grateful to have contracted them to clean my home for the first time. They cleaned my new home and was able to meet all my requests. They also checked in with me throughout their time to make sure I was happy. I was just grateful to get help around the home when I first moved it.
– Jennifer N.
Joy and her team did an excellent job cleaning my two bedroom and 2 bathroom apartment. They vacuumed and mop the floors and left the place smelling and looking great. I will definitely being using their services again. Thanks!!!
– Mike S.
The ladies have always showed up on time and promptly get to work! I love how they leave my house sparkling to the point I never want to mess anything up afterwards! That is hard to do when life and family are thing. When I feel my house needs a little extra loving touch of clean, I use Joys Mobile Maids! They will not disappoint!
– Praise P.
I moved here just before Covid and did not feel safe having a housekeeper in. After a year, it was definitely time to get my house cleaned. I really appreciated that they came promptly on time and did not go over the amount they quoted, in fact, it was a little under, which is always nice.
They did a deep cleaning, shutters, floors, tubs, sinks, oven, and all those places where dust accumulates like window sills, picture frames and ceiling fans. It is so windy and dusty here in Vegas, and it's so nice to see all these clean surfaces.
I'm glad I now have a monthly housekeeper and I highly recommend them.
– Lori R.
I highly recommend using Joy's service. I needed a deep clean for a move out, and Michael was quick to respond with a competitive quote. Joy and her team were punctual, professional, and efficient. Very respectful of the house, wore a mask, took her shoes off and got to work. Great attention to detail. I would use her services again in a heartbeat.
– Ryan R.
Great service, very responsive and efficient, thank you. Joy, Mari, and Joy's husband Michael are very nice. I would recommend them to all my friends and family.
– Christine E.
I just bought a new home and the old owner left it a complete mess! It was so bad I was devastated. What should have been a happy moment was definitely marred. My realtor hired Joys Mobile Maids as a closing gift for me. When I walked in to my new home, it looked and smelled amazing! From top to bottom it was unbelievable how amazing everything was. I highly recommend them!
– Shania H.
I had Joys Maids clean my home 3-4 times and they always were very easy to schedule with and reliable on the time they showed up. It was very nice to come home to a clean home and folded laundry! Thanks for your hard work and great customer service!
– Amber B.
I could just cry with gratitude. It's so hard to stay on top of keeping a clean house with two little ones running around. At best, we can keep it picked up/organized so things like vacuuming, dusting, cleaning our shower often just fall to the wayside. there simply aren't enough hours in the day! With family coming to spend thanksgiving with us, I hired Juliana and her team to come and do a thorough deep clean and boy oh boy did they deliver. And they were speedy too! I couldn't believe how quickly they were done. They also took every item out of my fridge—no small feat, considering I have already shopped to host family for thanksgiving–and deep cleaned that. I just want to hug each member of this team and ask them to come every month!
– Aimee B.
Joy has been cleaning my home for the past 2 years and does an amazing job everytime! We have dogs and both work so it helps out a lot ! If your looking for someone to clean your home give Joy a call you will not be disappointed!
– Ryan C.
Joys Mobile Maids, is amazing… the owner Juliana responds quickly and provides options based on your needs. I scheduled a pre-move cleaning and I am very satisfied and excited to have Juliana continue to clean my home once I move into my new house. Pricing is affordable, cleaning is exceptional / though , very friendly and professional. I would definitely recommend Joys Mobile Maids.
– Shondra D.
My husband Steve hired Joy's Mobile Maids to do a move-out deep cleaning. From the first contact, Michael was very responsive, and great at communication. They did a fantastic job, despite the fact that my husband's bathroom was a terrible mess. Pricing is very affordable, they are efficient and both ladies were very pleasant. We are so thrilled, that when we settle into our new house, we are going to have them come in every month. I was so happy my husband chose this company. Another company wanted us to pay up front, and wouldn't even accept phone calls (we are more comfortable if we can talk to someone). If you are on the fence, trust me, this is the company to hire.
– Kathy H.
I REALLY appreciate Micheal & Joy's team for their wonderful service! My client bought a home and the seller left it nasty. I did not want my buyer to have to move into someone else's filth or spend hours cleaning before they could move in so I wanted to have it cleaned for her. I must've called around 12 other cleaning services on Sunday afternoon for an emergency job early Monday morning. They were the only ones responsive and available. Communication was great throughout the process, they were on time and did a fabulous job! My client came back to the house and was in tears of joy. I highly recommend Joy's Mobile
– Angelique P.
Joy and Maria did an incredible job deep cleaning my house. They were thorough and efficient. I'll definitely be sure to use them again in the future.
– Jamison W.
Keep it Clean
Specialties: Here at KeepItClean, we strive to be the best carpet cleaning company in Las Vegas. We know how important it is to maintain a repeat client base, therefore we tend to go above and beyond when it comes to servicing the wonderful patrons of Las Vegas. We not only use top of the line equipment, but we also provide our clients with top rate work done by 5 star certified carpet cleaning technicians.
Our goal is to make you a lifetime customer and for you to never want to use anyone else in Las Vegas to clean your carpet or tile. We make sure we stand by our 100% satisfaction guarantee so that you have absolutely nothing to lose by giving us a chance to prove we are one of the best carpet cleaners in Las Vegas. Give us a chance today!
Our Carpet Cleaning Process:
We pre-vacuum your carpet in order to eliminate as much dry soil particulant as possible. When you add moisture to dirt, you get mud, right? Well, that's where proper vacuuming comes into play. Once you have removed most of the dry soil, this allows for a much more thorough and deep cleaning.
Our second step in our carpet cleaning process is the application of our all natural organic cleaning solution. We apply this solution with a pressurized sprayer, onto the carpet, paying special attention to the heavy traffic areas as well as spots and stains. This cleaning solution helps break the bond that soils, particulants, and spots have with the carpet fibers… Established in 2015. We are a family owned and operated business its just my wife and I and our two babies, I have been in the industry since I was just a young man and fell in love with the industry and meeting all of you wonderful people. After our son was born i decided it was time to make a move and take the risk of business ownership! We slowly started buying the best equipment and talking with advertisers and learning new ways to create an amazing experience for you "The Customer" we promise to always put our best foot forward and to make sure that all your needs are met
Thanks for taking the time to read this short little bio of our company
|Address||Las Vegas, US, NV, 89143|
|Contact No.||(702) 659-3579|
Keep it Clean Honest Reviews
Very knowledgeable, reasonable and efficient!!!
Would highly recommend this company!
– Eileen S.
Great service and cleaning. All carpets in our five bedroom house were deep cleaned and looked wonderful!
– Erika R.
John you are very welcome. Based on you work, and your team, you deserve many thumbs up.
– Marc L.
They cleaned by carpets for my house and left it very clean and the price was good. I used them twice and the stains stayed out
– Cin M.
I try not to throw out 5 star or one star reviews unless it really makes sense. It truly makes sense here! The guy that came to clean my carpets not only did a fantastic job, but he was friendly, offered to wear shoe covers, and my place looks and smells great. His attention to detail was the best I have had to date. I already scheduled with them to come back in 6 months. A+
– Ash D.
Really good customer service! My couch was pretty stained up and my couch looks amazing now. I will be using this company again in the future. Highly recommend.
– Alie M.
What an amazing company! We are extremely happy and satisfied with the professional, courteous and personable nature of John. Our shag rug looks clean and smells awesome. We would definitely have Keep it Clean clean our entire home and would let our friends and family know about them. Couldn't be happier! Mahalo!
Kai & Nette Miller
– Irvinette M.
Absolutely great experience best carpet clean Ive gotten in years. No hidden fees. Super great experience. Highly recommend.
– Lucinda F.
This carpet cleaning was better than I expected. Great attention to detail and professional guidelines were taken when using this brand for our carpet cleaning. I would recommend calling and using them versus the others. Great work!!!
– Shawn K.
I wish I could give this company 100 stars. Making an appointment was easy and the receptionist on the phone was very knowledgeable. John was our carpet cleaning tech for the morning and he was great. Very efficient, and a genuinely nice guy. He answered all the questions I had and he did the job very well. I would recommend this place to anyone in the North Las Vegas area.
– Taylor P.
I requested for a quote through Yelp and keep it clean it one of those who responded promptly with a reasonable quote .I was able to schedule on the date I wanted but had to reschedule because of delayed renovation project. they were very accommodating. when they started work, everything was professional done.L – they even have corner protectors for furniture. my carpets are clean.
– Geri T.
Fantastic job! Getting ready to have a baby and carpet cleaning was on the list. They arrived 10 minutes early to check out the areas needed and got right to work. An hour later my large area rug and 3 rooms were gorgeous and smelled great! 3 days later and I'm so happy with the results!
Carpet feels brand new and soft!
– Amanda S.
John came over and cleaned two rooms and our stairs. He was professional and courteous and got done quickly. The carpet is so clean and smells fresh. Highly reccommend!
– Teresa F.
I gave 3 stars bc I appreciate the service and there is a slight difference in the carpet. Although, I do not think I paid a fair price for the overall results. It looks about as good as if I rented a machine at the grocery store. Some smaller little stains are still present (I was not told by him, but I heard the main tech telling the assistant tech "if it doesn't come out it's just an old stain nothing we can do") what? No communication of how I felt about the end results. I got a 1-3pm window appointment. They arrived couple minutes past 3, so I'm sure they were done with their day, seemed to be very new, and in a rush.
Since I have carpet in 3 rooms and tile everywhere else, the water mess left behind was bad. I had nothing but puddles and dried stains of their shoe soles on the tile everywhere they walked. The assistant tech got small towels and foot wiped some stuff down, only bc she saw me with a towel out doing the same thing. Nothing is perfect but, come on!
Overall, I paid $175 for a job that looks like I did myself. The customer service that was ehh and the most annoying of it all was that I still had to mop all the main areas of my house after they left. Additionally, I didn't feel as though they cared about my carpet or business.
I'll try another place next time.
– K H.
Wish I could give NO stars!
Where do I begin! Let me first start that the owner John, and his receptionist are nice upon the initial appointment and quick to come in, do a shoddy job, and take your money, but the first sign of an issue, they are rude, unprofessional, immature, and lack basic business 101 customer service skills. As you can see in his other reviews. This was the WORST experience I have ever had with ANY business.
I know that not all jobs can go 100% perfectly, but I never expected what we got in terms of the lack of empathy, customer service, and maturity. I will never recommend this business to anyone. Run! Go find a name-brand company that has a reputable brand to stand behind. I'd rather give my money to a small business, but not in this case! John's level of unprofessionalism in MY HOME was uncalled for and downright horrible. He's lucky I didn't call LVPD.
We brought them out to our home in September, and I did feel arrogance from the owner from the get-go, but I let it go. He did our home, and we were pleased for the most part. He left some residue on our tile, but I cleaned it myself and left it alone. First pass we gave to Keep it Clean.
Yes, as the owner so happily pointed out, "4 months" or so went by, and gradually we had been seeing stains that weren't apparent before their visit to start to surface. Both my husband and I noted and waited to see what we should do. Let me note, we do not wear shoes in our home, our dogs do not mess in the house, and are not on any special meds (this was given to us as an explanation by the receptionist), and they are not even high traffic areas. Granted, maybe they were stains from the previous homeowner, BUT they were not visible before the visit from Keep it Clean. We NEVER said it was their fault but were looking to them to be professional and give a response and possibly a solution with an expert-like response. We looked to them to help us figure it out – they are the experts, and their trade is carpet cleaning, not ours! We just didn't want to look at stains in our home. Who would! We never expected them NOT charge us. Let me note that! A little tip for this business on how you should handle this next time you hose a customer would be, " We have no control over what surfaces after we leave BUT let us come out, look at the spots, perhaps clean those areas for you, and let's see what happens. We will have to charge you, but maybe we can offer you a little break on this service or maybe on your next service ". Had we received a reply like that, there would be no issue. NONE. Instead, we got a 30+-year-old man in our home acting like a child, raising his voice and saying my husband was hostile and wanting to blame and point fingers like a child! My husband is very direct, and John didn't like that, at all! He yelled at me and pointed in my face telling me, "if you want your carpets cleaned, you deal with your husband". Wow! The overall message was, "it is what it is, what do you expect us to do? You tell me what you want". I have NEVER experienced anything like this in my LIFETIME! I have never kicked anyone out of my home before, but I did this guy!
The same day, we had a brand-name carpet cleaner come to our home, give us some reasons why we were seeing the stain's surface, and offer a solution. Imagine that, a solution!! One reason the brand-name company noted was lazy work, and that Keep it Clean's machine might not have enough power and that they did not cover the areas enough to suck out the residue, treatment, and soap. They also suggested that Keep it Clean should have offered to go over the areas again to see if they would go away! Again, let me note that the brand-named company also mentioned that "Time" had NOTHING to do with these stains surfacing – whether it be 2 weeks or 4 months!
To the owner, we hope no one ever comes into your home, yells at you, disrespects your wife, and your sanctuary.
Good luck with your shoddy business, and bamboozling your customers with your "fancy" van that you so graciously squealed off our property in. We wish you well!
– Sabrina D.
I called Keep it Clean on Sunday evening after a Yelp search for local carpet cleaners in the 89131 area. I got a immediate answer and informed Keep it Clean about my search on Yelp. I had 3 bedrooms, 1 living area and a stairs for vacuum.
I was originally quote out $180.00. Yelp deal was $150.00 for 5 areas. On-top of that, when the gentleman came out on-site, he had recommended for an additional $40.00 for pet treatment, which I accepted. Had I known the total was going to come out to $220.00, I probably would have quoted out a few other companies to take a look at.
Price aside, this company is good. The carpets came out looking brand new and the carpets smelled super clean! The gentleman arrived at the house around 7:45 A.M and was pretty much wrapped up by 11:00 A.M PST.
The carpets came out great, but I did get a little furniture damage, so, if you use this company, make sure to let them know to take it slow around some of your newer furniture, if you have any. I had bought a bookshelf a year ago, and there was a nick on it afterwards.
Overall, these guys are super accommodating and was a easy process to get setup. My only complaint was the furniture damage (slight) and the price. I will try this company out again, but make sure to verify pricing before.
– Monique W.
I had originally posted a 5 star review based on my first experience with them on a rental property of mine, however, my second experience with this company was a disaster. I had them come out to clean my tile and grout, they noted that the tile was uneven and their machine might scratch our tile. In my opinion our tile was hardly uneven so i gave them the go ahead. After the first time they came out, our grout lines were worse than before some were dark and some were clean. Then they left a haze on the tile throughout the whole area, we tried to steam clean it multiple times with no luck.
Second time, john the owner came out to re clean the entire area with the same results but with more damage to our tiles and grout. We had chipped tiles, circular marks from their machine, missing pieces of grout, and still dark grout lines. Not to mention all the splatter of white residue on our brown walls and dark kitchen cabinets, we had to wipe down the entire area.
I spoke with John regarding these issues and how we were gonna resolve them and he continually blamed the "poor construction" for the "grout haze" as well as missing grout and the uneveness of the tiles. Our house was built by a reputable builder. His escape goat was that he warned us of "uneven tiles", so otherwords we told you so we can screw it up and not be blamed.
He did NOT offer a refund for our dissatisfaction or damage his company caused. Beware if you have nice designer tiles, do NOT use them if you are meticulous about your property.
Please message me if you had any questions regarding this post. I posted pictures.
– M C.
Great friendly service!! Will definitely recommend.
I just bought a house and wanted to clean the carpets since we were not in a rush as we will not be moving in right away. I didnt get her name but the girl that answers the phone was great!! She answered all my questions and didnt make me feel rushed or like I was inconveniencing her. I do think she quoted me higher the second time I talked to her but it's my fault because I didnt write anything down so I'm not to sure. We coordinated everything over the phone.
My dad flew up to open the house for them to clean. He said they were punctual and very professional. They were also very quiet – he fell asleep up stairs. When they were done he said there was no complaints.
Cost was 280 to clean all the carpet upstairs (about 900 square feet) and the stairs.
– Erika C.
Was able to book a cleaning on a date that worked for me. They arrived on time and got the job done in a decent amount of time. Carpets look better than when we moved in. Angel was professional and did an outstanding job.
– Eric D.
John & Amanda did an awesome job cleaning our carpets today . Thank you again ! I would definitely recommend Keep it Clean for your carpet / floor cleaning needed .
– Tom N.
The Best For Less
Specialties: We are a company with the best on cleaning and prices offices houses hospital banks what ever type of cleaning you need Established in 2022. 10 years of experince
|Address||Las Vegas, US, NV, 89108|
|Contact No.||(702) 741-4867|
The Best For Less Honest Reviews
First of all, This company was amazing from the first time I messaged them. Rapid response time. Very friendly and gave a great affordable quote. Her Name was Guadalupe. This I was told was her business. She was polite and very professional in working with my timeline and schedule. Amazing!!
I was trying to get estimates as all I was getting was highballed I mean really out of the realm people. My last housekeeper moved out of state and I was having so much trouble finding the right housekeeper for our needs.
We found The Best for Less and I can not emphasize enough how perfect they were. The cleaning crew came on time and went straight to work very detailed oriented got straight to cleaning.
They did not cut any corners like so many other companies we had hired have done. They were very thorough in cleaning I mean they were THOROUGH, they were good!
The home is spotless and smells so clean. I am so pleased with their service I had booked them for next week, The month after and every month from here on.
People, If you want a good price and great cleaning service I highly recommend Guadalupe and her company The Best For Less. I have hired countless companies here in Vegas just to get not very good house cleaning services and being highballed to the point of what is going on here?
I am a very picky homeowner and want the best. I had gone through countless home cleaning companies only to get highballed in prices companies with lazy and not very thorough people. I have had companies that said oops, we ran out of time without even finishing the job.
Not this company. They cleaned my home as it was like their own home. I can not be so much happier about what they have done. Clean, clean, clean home.
I am forever grateful to Guadalupe and her crew for a fantastic amazing job of giving so much special importance to the finer aspects of a detailed cleaning of my home.
Thank you To Guadalupe and her company The Best For Less. The company's name so much emphasizes what they do and truly is.
I have found finally after countless estimates and quotes found my forever home cleaning needs. Thank you again. Please give them a try and you too will be amazed by the service they provide. Two Thumbs up and a five-star rating.
– X-X-X-X O.